M & G Life Hiring! Full Time Store Supervisor (M-G Life Pavilion Bukit Jalil) in Federal Territory, Earn up to MYR 3,000 - Ricebowl

The Retail Supervisor is accountable for achieving assigned team sales targets. He/She supervises retail staff to provide customer service and ensures that operational demands are catered for. The person possesses good product and customer service knowledge and may be required to conduct trainings for roles in the store/selling departments when needed.

Other duties may include:

• Oversee daily store operations (include managing stakeholders such as colleagues and customers, delegating tasks to staff and performing goods return and refund) and conduct briefings prior to opening of store
• Manage merchandising activities to optimise sales performance
• Perform inventory management (e.g. conduct stock-take, ensure inventory accuracy and reconciliation of inventory discrepancies, authorise purchase of goods, etc.)
• Keep abreast of corporate policies, statutory acts and ensure compliance to safety and security protocols in accordance with the company’s SOP
• Attend to workplace incidents, manage workplace accidents and report to headquarters
• Conduct staff training, on-the-job coaching, and, where applicable, performance appraisals and counseling.
• Assist Retail/Store Manager to cultivate a customer-centric culture (i.e. staff motivation, be a role-model and provide guidance) and on administrative functions for the store
• Track and identify under-performing areas of sales for improvement
• Implement strategies to meet sales and marketing goals by analysing trends, market competition, and aligning products with customer demand

Job Type: Full-time

Pay: RM2,800.00 - RM3,000.00 per month

Work Location: In person