Worldwide Aviation Agencies Hiring! Full Time AIRLINE TICKETING EXECUTIVE in WP Kuala Lumpur, Earn up to MYR 4,000 - Ricebowl

Secondary school qualification or equivalent (SPM/'O' Level).

Minimum of 1 year of relevant experience in airline ticketing or a related role.

Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is an added advantage

Strong understanding of airline fare construction and ticketing procedures.

Excellent communication and interpersonal skills.

Ability to work under pressure and manage multiple tasks simultaneously.

Customer-focused with a commitment to providing high-quality service.

Must be proficient in Mandarin.

Issue, re-issue, and exchange airline tickets accurately and efficiently.

Provide excellent customer service to clients regarding flight bookings, changes, and inquiries.

Manage reservations and ensure all ticketing information is up-to-date.

Handle customer complaints and resolve issues related to ticketing and bookings.

Process payments and maintain accurate records of all transactions.

Stay updated on airline fare rules, regulations, and promotions.

Collaborate with travel agents and other stakeholders to ensure smooth operations.