JMC Specialist Medical Centre Hiring! Full Time CRM Coordinator in Selangor, Earn up to MYR 2,300 - Ricebowl

Job Summary
The CRM Coordinator manages day-to-day data administration, user support, and platform adoption. Acting as the first line of defense for end-users, this role focuses on maintaining pristine data quality, assisting with campaign execution, generating standard reports, and training staff. They ensure that sales, marketing, and support teams are utilizing the CRM effectively in their daily routines.

Job Scope & Key Responsibilities

• Data Hygiene & Maintenance: Conduct routine data auditing, deduplication, formatting fixes, and mass data uploads using data loading tools.
• User Support & Training: Onboard new staff, host training sessions on CRM best practices, and resolve basic operational issues for daily users.
• Campaign & Workflow Execution: Assist marketing and sales teams in pulling target customer lists, segmenting audiences, and setting up simple email sequences.
• Reporting & Dashboards: Build, update, and maintain standard reports, tracking KPIs for management and cross-functional teams.
• Feedback Gathering: Collect user pain points and feature requests from teams to pass along to the CRM Administrator for platform optimization.

Pay: RM2,000.00 - RM2,300.00 per month

Work Location: In person