- North Bridge Road Downtown Core Central Region (Singapore) Singapore
MM SG RETAIL PTE. LTD. Hiring! Full Time Shop Manager in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl
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Job Description
Responsibilities
A platform for you to shine if you enjoy…
Sales Leadership
Utilize advanced selling techniques and cultivate strong customer relationships to optimize shop performance
Formulate and implement effective sales plans to reach and exceed the brand's objectives, service standards, shop's targets and other KPIs
People Management
Conduct regular performance reviews to identify the areas for improvement and develop team talents
Motivate and coach the team to maximize sales performance and achieve both individual and team targets
Demonstrate strong leadership skills to motivate and guide the team towards excellence in both service and sales
Operational Excellence
Oversee daily shop operations to ensuring a seamless and efficient shopping experience for customers
Address and resolve customer complaints with professionalism and independence
Plan and executive shop events with relevant internal and external parties to enhance brand visibility and drive customer engagement
Prepare different sales reports for management review and follow up action plans
Possess a comprehensive understanding of company policies and procedures, enforcing operational guidelines consistently
We would love to hear from you if…
A minimum of 9 years of retail experience, with at least 3 years in a managerial role, preferably within the fashion industry
Demonstrate strong leadership and shop operational skills
Excellent people management and interpersonal skills, with a proven ability to build and maintain effective teams
Proven ability of driving sales and profitability
Strong analytical skills and business acumen to inform decision-making
Commitment to delivering a high standard of customer service
Max Mara Fashion Group is an internationally renowned Italian luxurious fashion group established in 1951 consisting of 8 high-end ladies fashion brands, namely Max Mara, Weekend by Max Mara, Sportmax, Max&Co., Marina Rinaldi, Marella, PennyBlack and iBlues.
MM SG Retail Pte. Ltd is a subsidiary of the Group. Our retail shops focus on ready-made clothes designed by famous designers in Italy. It is famous for designing clothes and accessories which are suitable for women of all ages and for all walks of life who are in pursuit of quality, class, design and coziness in a consistent manner and aspire to dress in a way full of senses at all times. Of the 8 long standing and well-developed brands, they are characterised with 32 series of products for a wide variety of customer groups with versatile styles. The pivotal element of our fashion design is simple and clear with sophisticated fabrics and tailoring. It presents feminine elegance and fully interprets the Italian fashion spirit.
Our customers recognize the value of the products themselves simply because they are aware of the fact that our RTW are made of fine materials and tailored to fit, which is beyond a trendy design just for a specific season. Our ladies' wear is not bound by a short-term trend but instead with a mix of classy designs, creativity and breakthroughs to withstand the test of time.
Max Mara's business has moved towards a splendid fashion avenue, and with more than 50 years of superbness and ideal, it has successfully established today's fashion kingdom, known for being able to elevate indefinitely to fashion of the next level.
Sales Leadership
Utilize advanced selling techniques and cultivate strong customer relationships to optimize shop performance
Formulate and implement effective sales plans to reach and exceed the brand's objectives, service standards, shop's targets and other KPIs
People Management
Conduct regular performance reviews to identify the areas for improvement and develop team talents
Motivate and coach the team to maximize sales performance and achieve both individual and team targets
Demonstrate strong leadership skills to motivate and guide the team towards excellence in both service and sales
Operational Excellence
Oversee daily shop operations to ensuring a seamless and efficient shopping experience for customers
Address and resolve customer complaints with professionalism and independence
Plan and executive shop events with relevant internal and external parties to enhance brand visibility and drive customer engagement
Prepare different sales reports for management review and follow up action plans
Possess a comprehensive understanding of company policies and procedures, enforcing operational guidelines consistently
We would love to hear from you if…
A minimum of 9 years of retail experience, with at least 3 years in a managerial role, preferably within the fashion industry
Demonstrate strong leadership and shop operational skills
Excellent people management and interpersonal skills, with a proven ability to build and maintain effective teams
Proven ability of driving sales and profitability
Strong analytical skills and business acumen to inform decision-making
Commitment to delivering a high standard of customer service
Max Mara Fashion Group is an internationally renowned Italian luxurious fashion group established in 1951 consisting of 8 high-end ladies fashion brands, namely Max Mara, Weekend by Max Mara, Sportmax, Max&Co., Marina Rinaldi, Marella, PennyBlack and iBlues.
MM SG Retail Pte. Ltd is a subsidiary of the Group. Our retail shops focus on ready-made clothes designed by famous designers in Italy. It is famous for designing clothes and accessories which are suitable for women of all ages and for all walks of life who are in pursuit of quality, class, design and coziness in a consistent manner and aspire to dress in a way full of senses at all times. Of the 8 long standing and well-developed brands, they are characterised with 32 series of products for a wide variety of customer groups with versatile styles. The pivotal element of our fashion design is simple and clear with sophisticated fabrics and tailoring. It presents feminine elegance and fully interprets the Italian fashion spirit.
Our customers recognize the value of the products themselves simply because they are aware of the fact that our RTW are made of fine materials and tailored to fit, which is beyond a trendy design just for a specific season. Our ladies' wear is not bound by a short-term trend but instead with a mix of classy designs, creativity and breakthroughs to withstand the test of time.
Max Mara's business has moved towards a splendid fashion avenue, and with more than 50 years of superbness and ideal, it has successfully established today's fashion kingdom, known for being able to elevate indefinitely to fashion of the next level.
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