- Jalan Perbadanan Shah Alam Selangor Malaysia 40000

Working Location
Job Description
Requirements
Malaysian citizens only. Candidates must possess a valid Malaysian Identity Card (MyKad) and be legally eligible to work in Malaysia.
Possess a minimum qualification of Sijil Pelajaran Malaysia (SPM) or an equivalent qualification.
Previous experience in sales, particularly in selling Malay Wedding Packages, the wedding industry, or event management will be an added advantage.
Possess excellent communication, interpersonal, and negotiation skills, with the ability to interact professionally and effectively with customers.
Sales-driven, highly motivated, self-confident, and committed to achieving and exceeding the monthly sales targets set by the company.
Ability to consistently follow up with potential customers and demonstrate effective sales closing skills to convert leads into confirmed bookings.
Confident and capable of handling customer enquiries, providing detailed explanations of the company's Malay Wedding Packages, conducting sales presentations, and arranging venue viewings or site visits for potential customers.
Able to work independently with minimal supervision and collaborate effectively as part of a team to achieve the company's sales objectives and targets.
Willing to work on weekends and public holidays, as well as participate in Open Day events, Wedding Expos, and promotional activities according to the company's operational requirements.
Possess good time management and organisational skills, with the ability to manage multiple tasks efficiently while building and maintaining professional relationships with customers.
Demonstrate a positive attitude, proactive mindset, discipline, responsibility, perseverance, and willingness to learn new sales techniques and skills.
Proficient with hands-on experience in Microsoft Office applications.
Proficient in using WhatsApp Business, social media platforms, and digital communication tools to handle customer enquiries and conduct sales follow-ups.
Familiar with Customer Relationship Management (CRM) systems and capable of maintaining accurate and up-to-date records of sales leads, customer interactions, and sales progress.
Possess strong problem-solving skills and the ability to handle customer enquiries, concerns, or complaints professionally while providing appropriate solutions.
Highly committed, result-oriented, and capable of working in a fast-paced, competitive, and target-driven sales environment with a strong focus on achieving Key Performance Indicators (KPIs).
Demonstrate a Strong Hunger for Sales Success, with a highly driven, ambitious, and competitive mindset. Must be passionate about achieving and exceeding sales targets, proactively pursuing new sales opportunities, securing confirmed bookings, and consistently striving for higher sales performance and commission earnings.
Must possess own transportation and be willing to travel to company venues, attend customer appointments, conduct site visits, and participate in sales activities as required by the company's operations.
Responsibilities
Handle customer enquiries and sales leads through WhatsApp, phone calls, social media and other company-assigned channels.
Follow up consistently with potential customers to convert enquiries into confirmed bookings.
Promote and sell the company's wedding packages, banquet halls and event services.
Provide accurate information on wedding packages, pricing, promotions and available services.
Arrange and conduct customer appointments, venue viewings and site visits.
Prepare sales quotations, proposals and booking documentation for customers.
Negotiate with potential customers and apply effective sales closing techniques to achieve confirmed bookings.
Achieve individual monthly sales targets and Key Performance Indicators (KPIs) set by the company.
Maintain accurate and updated customer records, sales leads and follow-up activities in the company's CRM system.
Participate in Open Day, Wedding Expo and other company-organised sales and promotional activities.
Build and maintain strong customer relationships to ensure customer satisfaction throughout the booking process.
Coordinate with internal departments, including Operations, Banquet and Bridal, to ensure smooth communication regarding confirmed bookings.
Prepare and submit regular sales performance reports, including leads, appointments, conversion rates and confirmed sales.
Perform other sales-related duties as assigned by the Management.
Benefits
LRT - DATO' MENTERI - SA SENTRAL
0.3 km
KTM - SHAH ALAM
1.8 km
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