CLEF MARKETING SDN BHD Hiring! Full Time Retail Operation Executive in Federal Territory, Earn up to MYR 4,000 - Ricebowl

About the Job

The Retail Operation Executive is important in ensuring retail stores operate smoothly and remain compliant. By enabling timely reporting, good execution of campaigns and strong cross-functional coordination, the role directly improves operational efficiency, staff productivity, and overall sales performance. This role provides administrative and operational support to stores.

Key Responsibilities:

1. Store Operations Support

• Assist in monitoring daily store operations and ensuring SOPs are followed.
• Support store openings, closures, and operational readiness.
• Help identify operational issues and escalate them to the Operations Manager.
• Assist with coordination between HQ and stores.

2. Staff & Scheduling Support

• Help with staff scheduling, attendance tracking, and shift coverage coordination.
• Assist in onboarding documentation for new retail staff.
• Support communication between management and floor staff.

3. Inventory & Stock Coordination

• Help monitor stock levels and flag low-stock or overstock situations.
• Support monthly stock take and reporting.
• Assist in maintaining accurate inventory records (stock receiving process).

4. Reporting & Administrative Tasks

• Compile daily, weekly, and monthly operational reports.
• Assist in tracking sales performance vs target. Share with individual stores and BA.

5. Customer Experience & Brand Standards

• Assist in ensuring stores maintain CLEF’s brand image and service standards.
• Support implementation of service improvements.

6. Projects & Ad-hoc Support

• Support operational projects such as new store openings and EXPO.
• Perform other ad-hoc tasks as assigned by the Retail Operations Manager.

Requirement & Qualification:

• Diploma or Higher Education level in business.
• Great communication and interaction skills.
• 1 year of working experience in a related field as Retail Operational.
• Fresh graduates are encourage to apply.
• Adaptable in a fast and fluid environment.
• Collaborative and team-spirited.
• A go-getter with a can-do attitude.

Pay: RM3,500.00 - RM4,000.00 per month

Work Location: In person