Western Digital Hiring! Full Time Manager, Production in Pulau Pinang - Ricebowl

Role Summary

Lead and manage Finished Goods Quality & Packing (FQAP) operations to ensure timely, quality-compliant shipment of finished media to HDD operations, meeting shipment plans and customer requirements.

Key Accountability Areas

1. Shipment plan achievement and operational execution
2. On-hold inventory control and disposition management
3. Quality performance and compliance (IMS/RBA)
4. People capability, training, and workforce management
5. Customer and technical coordination with business partners
6. Continuous improvement and risk management

Job Responsibilities

1. Lead daily FQAP operations to achieve HDD shipment commitments safely, accurately, and on time, including monitoring shipment readiness, inventory availability, and operational risks with timely escalation and recovery actions.
2. Drive end-to-end on-hold inventory disposition and shippable inventory aging control, ensuring timely closure of disposition actions and prevention of inventory exceedance through effective tracking and stakeholder follow-up.
3. Lead and develop a team of Coordinators, Technicians, and Operators through structured training, certification, and competency management, ensuring consistent compliance with SOPs, safety requirements, and operational standards.
4. Maintain FQAP compliance with IMS, RBA, and quality standards, owning Quality Objectives and driving audit readiness, corrective actions, error-proofing, and continuous improvement initiatives.
5. Act as the primary technical interface with business partners, ensuring adherence to quality specifications, handling requirements, and accept/reject criteria, while driving resolution of packaging quality and customer-impacting issues.
6. Represent FQAP in cross-functional meetings, provide clear communication on performance and risks, coordinate with Manufacturing, Quality, Engineering, Planning, and Logistics, and escalate critical issues with defined recovery plans.

Required:

1. Bachelor's degree in Engineering or related field
2. Minimum 8–10 years in manufacturing/operations, with 3–5 years in a managerial role

Preferred :

1. Experience in HDD, semiconductor, or high-volume precision manufacturing preferred

Skills:

1. Strong knowledge of Lean Manufacturing, Six Sigma, Kaizen, and 5S
2. Proficiency in production planning systems such as SAP or MES
3. Strong leadership, analytical, cross-functional communication, and problem-solving skills