Emico Penang Hiring! Full Time Graphic Designer & Order Processing Executive in Pulau Pinang, Earn up to MYR 3,500 - Ricebowl

Primary function:

Order intake

• Receive orders via WhatsApp, email, and online.

• Confirm specifications, quantity, deadline, and price in writing before work starts.

Production and delivery

• Hand off approved files and job details to production.

• Track every order until completion.

• Arrange delivery and confirm the customer received it.

Order processing and payment

• Issue invoices or quotations once the order is confirmed.

• Confirm payment terms with the customer (deposit, full payment, or credit).

• Check that the deposit or payment is received before starting production, where required.

• Record all payments received and match them to the right order.

• Follow up on unpaid invoices

• Make sure no order is released for delivery until payment terms are met.

Customer enquiries and order issues

• Reply to customer enquiries promptly

• Resolve post-order issues (wrong item, damage, errors)

Artwork and proofs

• Prepare artwork and proofs in Adobe Illustrator.

• Get written customer approval before releasing to production.

• Prepare print-ready production files.

Work experience

Minimum 1 year of experience in graphic design, preferably in printing.

Education and qualification

• Diploma / Degree in graphic/multimedia design or a related field.

• Possess skills in design (e.g., Adobe Illustrator, Adobe Photoshop).

• Annual Leave
• EPF
• SOCSO
• Medical and Hospitalisation Leave
• EIS
• Training Provided
• 5 Working Days