As a Junior Sales & Marketing Executive, you will support the Company’s sales, marketing, and business development activities under the guidance of Management and senior team members. Your duties and responsibilities include, but are not limited to, the following:
1. CelcomDigi Dealership Support
- Assist with sales activities relating to the Company’s CelcomDigi dealership.
- Introduce and promote relevant CelcomDigi products and services to prospective customers.
- Respond to basic customer enquiries and follow up on sales leads.
- Assist with customer applications, orders, and related documentation.
- Coordinate with CelcomDigi representatives and internal team members when required.
2. Sales and Business Development Support
- Assist in identifying and approaching prospective clients for Cool Code’s projects, products, and services.
- Generate sales leads through calls, emails, networking, referrals, meetings, and other suitable channels.
- Maintain records of prospective customers and business opportunities.
- Help arrange meetings and discussions with potential clients.
- Gather basic information about prospective clients’ requirements and business needs.
- Conduct regular follow-ups under the guidance of Management or senior team members.
3. Client Relationship Support
- Develop and maintain professional relationships with existing and prospective clients.
- Serve as a point of contact for assigned prospects and customers, with appropriate guidance and supervision.
- Assist in identifying potential opportunities for upselling, cross-selling, and further business engagement.
- Refer complex customer enquiries or issues to the relevant senior team member.
4. Sales Proposals and Coordination
- Assist in preparing quotations, proposals, presentations, and other sales-related documents.
- Gather customer requirements and communicate them to the relevant internal teams.
- Coordinate with technical, project, and operational teams to obtain the necessary information.
- Assist with handing over confirmed customers or projects to the relevant delivery or operational team.
5. Sales and Marketing Support
- Assist with the Company’s marketing campaigns, promotional activities, events, and related initiatives.
- Conduct basic research on relevant networking, partnership, and market opportunities.
- Help prepare marketing materials, presentations, and customer communications when required.
- Share customer feedback and market observations with Management and senior team members.
6. Reporting and Performance
- Maintain accurate and up-to-date records of leads, prospects, customer engagements, sales activities, and opportunities.
- Prepare periodic sales and business development updates for Management.
- Work towards the sales targets, KPIs, and other performance objectives assigned by the Company.
- Participate in training and development activities to improve product knowledge, sales skills, and professional capabilities.
7. Other Duties
- Perform any other reasonable sales, marketing, business development, administrative, or related duties assigned by the Company or Management from time to time.
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Work from home
Application Question(s):
- Are you able to communicate effectively in both Bahasa Malaysia and English?
- How many years of experience do you have in sales, marketing, customer service, or a related role?
- What is your expected monthly basic salary?
Work Location: In person