- Melaka Malaysia
Working Location
Job Description
Responsibilities
Job Descriptions
1. Scope of Work
Covers daily site inspections, complaints and defects, service providers, renovation/refund inspections, operational reports, meetings, procurement support, statutory/house-rule compliance and handover activities.
2. Key Responsibilities
a) Conduct scheduled daily building inspections of corridors, staircases, car parks, refuse chambers, common areas and facilities and check the functionality of relevant building services.
b) Check security/service-provider attendance, SOP compliance and incident reporting.
c) Attend to residents' enquiries, complaints and common-area defects and provide or coordinate appropriate solutions.
d) Escalate recurring defects to the Developer/JMB/MC and monitor rectification progress until completion.
e) Coordinate renovation/refund inspections, move-in/move-out or other site applications where assigned.
f) Prepare and submit daily, weekly and other operational reports in a timely manner.
g) Attend and/or reply to emails delegated by the Building Manager and prepare notices, memos and correspondence.
h) Conduct or assist with weekly site meetings with staff and service providers and attend committee/site meetings when required.
i) Assist with monthly payment recommendations, purchase requests, quotations and contractor coordination.
j) Assist in preparing scheduled maintenance based on common-area/facility inventory and perform spot checks on maintenance and functionality.
k) Assist the Building Manager in preparing incident reports and monitoring reports on service providers.
l) Monitor housekeeping, security, landscaping and other contracted services.
m) Assist with JMB/MC meetings, committee meetings, VP/handover and defect-management activities where applicable.
n) Maintain proper records and ensure outstanding matters are followed through until completion.
o) Stand in for administrative/front-counter functions when reasonably required and perform other related duties assigned by the superior.
3. Key Skills & Attributes
a) Good written and verbal communication and customer-service skills.
b) Strong follow-up, inspection, reporting and problem-solving ability.
c) Organised, responsible and able to work independently.
d) Able to deal professionally with residents, contractors and stakeholders.
4. Requirements / Qualifications
i. Diploma/Degree in Property Management, Building Management, Real Estate, Business Administration or related discipline.
ii. Minimum 3–5 years of relevant strata/property management experience. Preferably recruit one candidate with stronger technical/building exposure and one with stronger administration/property operations exposure. Both must possess good communication, resident handling, coordination and follow-up skills.
iii. Mandarin-speaking is an advantage.
v. Available to commence work in December 2026. Immediate hiring.
5. Working Relationship
General Clause: The employee may be required to perform other duties reasonably related to the position and operational requirements as assigned by the Company from time to time.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: In person
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