Vital International Point Hiring! Full Time Patient Care Coordinator (Aesthetic) in Selangor, Earn up to MYR 2,000 - Ricebowl

Minimum SPM or equivalent qualification.

Experience in customer service, aesthetic clinics, beauty or wellness industry is an advantage.

Able to communicate in Mandarin, Bahasa Malaysia and English.

Good communication and interpersonal skills.

Friendly, patient, responsible and responsive.

Comfortable communicating with customers through WhatsApp and social media.

Basic computer and administrative skills.

Able to work independently and as part of a team.

Fresh graduates are welcome to apply.

Monday – Friday: Office-based at Bandar Sunway, Selangor.

Saturday & Sunday: Flexible remote support to check and respond to WhatsApp enquiries when necessary.

Future Work Location: Kota Damansara, Selangor, once the new office is operational.

Handle customer enquiries through WhatsApp, phone calls and social media platforms.

Provide information about aesthetic treatments, services, packages and promotions.

Follow up with potential customers and assist with appointment bookings.

Manage and confirm customer appointments.

Maintain accurate customer records and follow-up status.

Coordinate with the internal team to ensure smooth appointment arrangements.

Handle customer feedback and enquiries professionally.

Assist with daily administrative tasks when required.

Perform any other duties and responsibilities as requested by the supervisor.