Join our field services team as a
Senior Service Engineer (UPS)
and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.
What will you do?
Install, commission, and maintain customer systems according to established procedures and safety standards
Create accurate technical documentation and service reports that support quality and compliance
Provide technical support and training to customers on UPS.
Perform on-site maintenance, repairs and installations of UPS systems.
Maintain accurate records of work performed, including service reports and maintenance logs.
Stay up-to-date with industry developments and new technologies.
Adhere to safety protocols and procedures when working with electrical equipment.
Engage with customers to understand their needs and identify opportunities for additional support
Conduct routine maintenance and inspections to ensure equipment is functioning optimally.
What are the key skills we are looking for?
Active Listening
— developing level; understanding customer concerns and translating them into actionable service responses
Customer Support
— foundational level; delivering responsive service that builds trust and satisfaction
Maintenance and Repair
— developing level; executing routine and corrective maintenance to ensure system reliability
Problem Solving
— developing level; diagnosing technical issues and implementing effective solutions onsite
Safety Standards
— developing level; adhering to protocols that protect you, customers, and equipment
Technical Documentation
— developing level; recording service activities accurately for compliance and continuity
Time Management
— developing level; prioritizing tasks to meet service commitments efficiently
What qualifications will make you successful?
Bachelor's degree / Diploma in Electrical Engineering, Electronics, or a related field.
Minimum 5 years of experience in electrical and UPS maintenance, repair, and installation.
Strong knowledge of UPS systems, power quality equipment and electrical distribution systems.
Excellent troubleshooting and problem-solving skills.
Customer-focused approach with strong interpersonal skills and professionalism in the field
Resilience and flexibility to adapt to changing conditions and solve problems independently
Attention to detail that ensures every task meets quality and safety expectations
Eagerness to develop technical expertise and grow within a dynamic services environment
Experience in leading project commissioning and execution in collaboration with consultants, contractors and vendors ensuring timely delivery and compliance with project requirements
What's in it for me?
Comprehensive technical training and ongoing development opportunities
Variety and challenge working across different customer sites and technologies
Career advancement potential within a global services organization
Collaborative team environment committed to safety, excellence, and your success
Bring your technical skills and customer focus to a team that's ready to support your growth!
SCHNEIDER ELECTRIC IT SINGAPORE PTE. LTD.