- Singapore
Working Location
Job Description
Responsibilities
Printaparty Pte Ltd is a Singapore-based event experiences company specialising in event technology, interactive photo booths, AI-powered live printing, and personalised keepsakes. We bring creative ideas to life for corporate events, brand activations, and private celebrations, creating memorable experiences and customised souvenirs for guests.
Role Overview: Support daily administrative and operational activities, handle customer enquiries, and assist with bookings and event coordination.
Key Responsibilities
Respond to customer emails, phone calls, WhatsApp messages, and general enquiries professionally.
Provide information on services, packages, availability, and booking procedures.
Prepare quotations and follow up on enquiries and bookings.
Maintain accurate customer records, booking schedules, and administrative documents.
Coordinate customer requirements with the operations team.
Assist with event preparation, logistics, and inventory tracking.
Escalate customer issues to the relevant team and follow up on resolutions.
Support other administrative and operational tasks as assigned.
Requirements
Good written and spoken English with a friendly, professional manner.
Organised, detail-oriented, and willing to learn.
Comfortable using Microsoft Office or Google Workspace.
Able to multitask and work well in a team.
Interest in customer service and event operations.
Important Information
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