GB Network Solutions Hiring! Full Time Account Intern in Selangor - Ricebowl

Company Description GB Network Solutions Sdn Bhd is a Malaysia-based provider of web hosting, domain name registration, email hosting, server, and co-location services. The company focuses on delivering cost-effective managed web hosting solutions, ranging from Shared Web Hosting and Virtual Private Servers to Dedicated Servers. By prioritizing high quality and affordability, GB Network Solutions offers reliable services at competitive prices. The organization emphasizes security and performance over high profit margins or extensive advertising, making it an attractive choice for clients seeking value-driven hosting solutions.

Role Description The Account Intern is a full-time, on-site role based in Cyberjaya. The intern will support the account management and finance teams by assisting with account documentation, basic billing processes, and data entry related to customer accounts. Daily tasks include preparing simple reports, analyzing account information, and helping respond to customer inquiries in a professional manner. The role also involves coordinating with internal teams to ensure smooth service delivery, updating customer records, and learning standard operating procedures for account and customer service workflows. The intern will gain practical exposure to account management, finance operations, and customer relationship practices within the web hosting industry.

Qualifications

• Strong analytical skills to review account data, identify discrepancies, and support basic reporting tasks.
• Effective communication skills for interacting with customers and internal teams, both verbally and in writing.
• Foundational understanding of finance concepts, such as invoicing, billing, and basic accounting principles.
• Customer service skills and interest in account management to help maintain positive client relationships.
• Proficiency in Microsoft Office or similar productivity tools, especially spreadsheets and word processing.
• Ability to work on-site in Cyberjaya, manage time effectively, and handle multiple tasks with attention to detail.
• Currently pursuing or recently completed a diploma or degree in Finance, Accounting, Business, or a related field.
• Willingness to learn about web hosting and IT services; prior exposure or interest in technology is an advantage.