Management Trainee F&B (Desserts Brand)
- Job Level : Junior Executive / Trainee
- Department: Operations Department - F&B (Front of the House)
- Rate : RM 3,500 - RM 4,500
- Location : The Exchange TRX | KLGCC| 1 Utama | Sunway 163 Mall Malaysia
- Working days : 5-6 days a week
Overall Job Objectives:
As a Management Trainee at TOFU G, you will undergo structured training in gelato outlet operations, customer service, sales, inventory, and team management. You will gain hands-on experience and mentorship to develop the skills needed for future supervisory and managerial roles.
CORE RESPONSIBILITIES
- Support the Outlet Manager in daily TOFU G outlet operations.
- Ensure excellent customer service and consistent gelato quality and presentation.
- Assist with staff coordination, shift duties, and team management.
- Monitor inventory, product availability, and stock handling.
- Support sales initiatives, promotions, and outlet targets.
- Maintain cleanliness, hygiene, and company standards.
- Handle customer feedback professionally and help improve the customer experience.
JOB SPECIFICATIONS
- Bachelor's Degree in Management, Business, Hospitality, F&B, or related field.
- Fresh graduates are welcome to apply.
- Passionate about F&B, desserts, and customer service.
- Strong communication and interpersonal skills.
- Proactive, customer-oriented, and demonstrates leadership potential.
- Willing to work shifts, weekends, and public holidays.
- Mandarin, Korean, or Japanese language skills are an advantage but not required.
KEY DELIVERABLES
- Support smooth and efficient outlet operations.
- Maintain high standards of product quality, service, and cleanliness.
- Develop skills in sales, inventory, customer service, and team management.
- Demonstrate readiness for future supervisory or managerial responsibilities.
BENEFITS OF THE ROLE:
- Structured career development and advancement opportunities.
- One-year rotational program that will give you exposure to various roles within the F&B Operations.
- Intensive all-operations training to hone you into becoming one of our future managers.
- Competitive base salary, incentives and reward schemes.
- Grooming Allowances and Staff Discounts across INITIA brands.
We're a celebration of flavors, culture, and innovation.
Taste Success, JOIN US NOW!
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person