- George Town Pulau Pinang Malaysia 10050

Working Location
Job Description
Requirements
Proven track record of success in retail management, with at least 6 years of experience, preferably within the jewellery industry or a related luxury goods sector.
Demonstrated ability to drive sales performance and achieve targets through effective sales management strategies and team motivation.
Strong understanding of operational excellence in a retail environment, including inventory management, visual merchandising, and store upkeep.
Experience in business development, identifying new opportunities for growth and expanding market reach within the Penang region.
Excellent team leadership skills, with the ability to recruit, train, and develop a high-performing sales team.
Proficiency in both English and Mandarin is essential for effective communication with a diverse customer base and internal stakeholders.
Ability to analyze sales data, market trends, and competitor activities to inform strategic decision-making and optimize store performance.
Commitment to upholding the brand's reputation and delivering exceptional customer service standards.
Responsibilities
Oversee and manage all retail operations within the designated Penang area, ensuring alignment with SK Jewellery Group's brand standards and strategic objectives.
Drive sales performance across all Penang outlets, implementing effective sales strategies, promotions, and customer engagement initiatives to achieve and exceed targets.
Lead, mentor, and develop a high-performing team of retail staff, fostering a positive work environment, providing regular performance feedback, and ensuring comprehensive product and sales training.
Manage inventory levels, visual merchandising, and store upkeep across all Penang locations to optimize product presentation and customer shopping experience.
Analyze sales data, market trends, and competitor activities within the Penang region to identify opportunities for business development and operational improvements.
Ensure strict adherence to company policies, procedures, and security protocols across all Penang retail outlets, maintaining a safe and compliant environment.
Cultivate strong relationships with local stakeholders, including mall management and community partners, to enhance brand visibility and market penetration in Penang.
Benefits
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