- Lebuhraya Setia Alam Shah Alam Selangor Malaysia 40170
Working Location
Job Description
Requirements
What You Will Drive
As part of our outlet leadership team, you will contribute to 4 key areas, with responsibilities matched to your experience and appointed level:
Financial Performance – Support sales growth through campaigns and Local Store Marketing (LSM); manage food usage, wastage, Cost of Goods Sold (COGS), and Cost of Labour (COL) within your scope.
Customer Experience – Deliver consistently good food quality, attentive service, customer satisfaction, and effective service recovery.
Operational Excellence – Lead smooth shifts and daily operations, uphold brand standards, food safety, hygiene, and regulatory compliance.
People Leadership – Guide and coach crew, support staffing and shift scheduling, improve labour productivity and build a positive, accountable team.
Responsibilities
What We Are Looking For
Hands-on experience in restaurant operations, hospitality, or customer service, preferably in casual dining, buffet, hotpot, grill, or similar F&B concepts.
Leadership potential or proven experience supervising shifts, teams, or an entire restaurant; applicants at different stages of their management journey are welcome.
Commercial awareness of sales, food cost, wastage, manpower scheduling, and service standards, appropriate to your experience level.
Strong customer focus, teamwork, communication, problem-solving, and willingness to lead by example.
Open to placement opportunities across Klang Valley, Penang, East Coast, Sabah, or Sarawak; preferred location and mobility can be discussed.
Able to work rotating shifts, weekends, and public holidays in line with restaurant operating needs.
Our RMT opportunities span Restaurant Supervisor, Assistant Restaurant Manager and Restaurant Manager responsibilities. We will discuss the most suitable appointment based on your experience, strengths, and business needs.
Send your CV to: *************
Closing Date: 10 December 2026
Benefits
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