Responsibilities
Clinic/ staff management
Maintenance of the general cleanliness of the clinic
Answering patient inquiries
Making appointments
Administrative work including rostering of staff/ dentists/ Oversee insurance and CHAS claims/ Medisave Submission (Supportive role to Group Manager)
Assisting the dentist in clinical procedures and sterilization of dental instruments and equipment if needed
Handle impromptu events or staff matters within the clinics
Create, review and execute Operation SOPs
Conduct monthly clinic meeting with clinical director and group manager
Manage group level procurement of dental materials
Handle escalated customer feedback and complaint
Plan and ensure effective training of new staff, Assist GM with training of receptionist
Any other related operational matters as assigned
Requirements
Team player
Good interpersonal skills
1 years of Experience is required
Must be able to work nights and weekends based on clinic roster
Excellent people and communication skills
Meticulous and systematic with administrative procedures
Location: 60 Paya Lebar Rd, #01-16 Paya Lebar Square