Hearton Hiring! Full Time Client Account Manager in Selangor - Ricebowl

Company Description Hearton is a creative agency specializing in the Malaysian property development sector, partnering with leading developers to craft brands that define destinations and move markets. The team blends strategic insight, emotional storytelling, and precise visual execution to help clients sell, engage, and grow through branding that truly resonates. Hearton’s work spans the full spectrum of creative transformation, from master concept creation to project launches and integrated campaigns. The agency is trusted by prominent developers such as Gamuda Land, SP Setia, Avaland, and MahSing, reflecting its impact on the property branding landscape. Hearton is driven by strategic thinking, purposeful creative execution, and a collaborative spirit focused on building meaning, momentum, and connection.

Role Description The Client Account Manager is a full-time, on-site role based in Kota Damansara, responsible for managing key client relationships within the property development sector. This role involves serving as the primary point of contact for clients, understanding their business objectives, and translating them into clear creative and strategic briefs for internal teams. Day-to-day responsibilities include coordinating project timelines and deliverables, facilitating meetings and presentations, and ensuring alignment between client expectations and agency output. The Client Account Manager will also monitor campaign performance, prepare reports, and identify opportunities to deepen partnerships and drive measurable results. Collaboration with strategy, creative, and production teams is essential to ensure projects are delivered on time, within scope, and to a high standard of quality.

Qualifications

• Strong client relationship management skills, including account management, stakeholder communication, and expectation setting.
• Project coordination and organizational abilities, with experience in managing timelines, priorities, and multi-channel deliverables.
• Solid understanding of branding, marketing fundamentals, and campaign execution, ideally within property or real estate-related industries.
• Excellent verbal and written communication skills, with the ability to present ideas clearly and facilitate productive discussions.
• Analytical thinking and problem-solving skills to interpret client needs, review performance data, and recommend improvements.
• Collaborative mindset and interpersonal skills to work closely with strategy, creative, and production teams in a fast-paced environment.
• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent relevant experience.
• Prior experience in a creative, advertising, or branding agency is an advantage; exposure to property development or real estate is beneficial.
• Comfort working on-site in Kota Damansara and flexibility to support key client meetings, launches, and campaign milestones.