jobs in The Arnott's Group

The Arnott's Group Hiring! Full Time Logistics Officer in Selangor - Ricebowl

Logistics Officer

The Arnott's Group

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Working Location

  • Petaling Jaya Selangor Malaysia

Job Description

Responsibilities

We’re the team helping Arnott’s win in Asia. Campbell Malaysia is the Asia hub for The Arnott’s Group, based in Kuala Lumpur, shaping strategy and building our footprint across the region.

We’re behind brands found in real kitchens and real snack drawers, from Campbell’s and Prego to Kimball & Cheong Chan, plus Swanson, GoodTime, and Nyam Nyam. We’re also part of the Arnott’s family that includes icons like Tim Tam, Shapes, and Farm Bake Cookies.


This role will be based in Campbell Cheong Chan (PJ).


Summary of the role:

The role is responsible for receiving and process the customer orders from Customer Service to the Warehouse. The Logistics officer is requires to ensure stocks availability and QA releases for deliveries, managing outbound shipment, work very closely with Service Providers and Government agencies in order to ensure all documentation, permits and certificates of shipment are compliance with the exporting & importing country regulations.


The role is also expected to have hands on experience dealing with escalation, to facilitate resolution and excellent cross functional co-ordination is required.


What you’ll be doing:

Outbound shipment

  • Execute, co-ordinate with service provider to obtain the booking confirmation as per schedule & release the booking timely to forwarding agent/3PL.
  • Responsible for all the outbound operation activity including update the export order to 3PL, liaising with forwarding agent for empty container delivery, RFC on time & laden on time to port.
  • Track the latest closing time & update into the share folder with 3PL.
  • Follow up closely with QA for stocks releasing and communicate to the warehouse on order fulfillment issue such as short shelf life, orders change and work closely with warehouse & forwarding agent to mitigate the sales risk.
  • Ensure the finish goods products especially set aside products transfer to 3PL timely.
  • Co-ordinating with co-packer to ensure the promo pack items/stocks require for stickering are ready on time for export.
  • Investigate with relevant parties when there is customer complaint.
  • Responsible for aging stocks report.
  • Co-ordinate with warehouse for East Malaysia stocks reservation & arranging shipment plan accordingly.
  • Prepare the Export Delivery Schedule Adherence (DSA) report & arranging the logistics monthly meeting.
  • Assist superior on Project activities including business development, and product packaging development.
  • Responsible for proper filing of documentation per Audit requirements.
  • A positive attitude towards continuous improvement. Explore ideas and participate in discussions on improving work efficiency, productivity, cost effectiveness and process improvement.
  • Work closely with related stakeholders towards achievement of department goals.
  • Other related logistics duties as assigned.


Government Authority

  • Responsible for all the certificate renewal/application before expiration such as LKIM cert renewal, VGM solas renewal, MITI monthly report (for self-certification), MICCI account renewal.
  • Co-ordinate with DVS officer for new item setup/any new issue.
  • Responsible for the free sales cert application including liaise with QA for supporting docs (COA).
  • Responsible to communicate with all the government authority such as MOH, MITI, LKIM, DVS if any issue.
  • Responsible for all the export requirement checking/compliance checking.
  • Liaising with stakeholder to obtain the Cost analysis (CA), and application with MITI.
  • Carry out responsibilities in alignment with the food safety and quality standard procedures.


Requirements:

  • Possess at least a SPM/STPM/Diploma or Bachelor Degree in Business, Finance, Supply chain Management or Logistics Management or minimum of 2-3 years of relevant working experience, preferably in a FMCG company
  • Computer literate is a must
  • Require skill(s) : MS Office applications. Dagangnet/shipping portal net/shipment link system would be an added advantage.
  • Good written & verbal communication skills in English, Bahasa Malaysia and Mandarin would be an added advantage.
  • Maintains a positive attitude and able to work under pressure
  • Ability to multi-task and prioritise work based on delivery schedule and urgent/adhoc demand.
  • Time management with sense of urgency.
  • Proactive, flexible, willingness to learn, ability to work with all levels of staff and various functions.
  • Good in planning & organizing work.
  • Good interpersonal skills, result oriented.


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