OrgScale Recruitment Hiring! Full Time Special Projects Lead in - Ricebowl

About the Opportunity: Own the Problems Nobody Else Can Solve

We're hiring a Special Projects Lead to work directly alongside senior leadership on the problems that don't belong to any specific department — the ones that are too new, too messy, or too important to hand to a function.

The role has no fixed scope by design. You'll be deployed across strategy, operations, commercial, technology and people, wherever the business needs a high-ownership operator who can walk into something undefined and come out the other side with a result.

This is not a role for someone who needs a brief before they can start. We're looking for someone who has built things before — a function, a team, a system, a market entry, a business — and wants to keep doing it.

What You'll Own

Solve Hard, Undefined Problems — Hands-On

• Take on ambiguous challenges across strategy, operations, commercial, tech and people
• Structure the problem yourself, work out what actually matters, and drive to a decision or a shipped outcome
• Work directly with the Managing Director and senior leadership as a thinking and execution partner
• Move between domains and contexts without losing quality or pace

Build, Don't Just Deliver

• Take work from unclear starting point to finished result — no handing back something half-done
• Set up what doesn't exist yet: processes, structures, teams, frameworks, ways of working
• Anticipate what's needed before you're asked, and surface risks early rather than late
• Manage several live priorities at once without dropping any of them

Are You the Right Fit?

Smarts — You can take an unfamiliar problem, understand it quickly, and work out what to do. You don't need to have seen it before to handle it well.

Ownership — You treat the work as yours. You close loops, follow through, and don't need chasing. When something goes wrong you fix it rather than escalate it.

Track record of building — You've set something up from zero. A department, a team, an operation in a new market, a framework, a company. You can tell us what existed before, what you did, and what exists now.

Base skills — Structured thinking, clear written and verbal communication, sound judgement under pressure. Non-negotiable.

Attitude — This is the dealbreaker. No entitlement, no pass-the-buck, no waiting to be told. We move fast and expect people who move with us.

Staying power — At least 10 years' experience, including at least one stretch of 4+ years at the same company. We care about people who stayed long enough to see something through.

Backgrounds We've Seen Succeed Here

We don't screen on industry, function, job title or qualification. We've hired finance leaders, operations leaders, data leaders, product builders and consultants into this kind of work, and some of the strongest people we've hired had the plainest CVs.

What the people who do well here have in common:

• They built or set up something that didn't exist before
• They own a number personally — a result they can point at and say that one was mine
• They've operated somewhere they couldn't bluff their way through: regulators, authorities, turnarounds, crises, or hard counterparties
• They did things nobody asked them to do, because they could see it needed doing
• They stayed somewhere long enough to live with the consequences of their own decisions

Role-specific experience is a bonus, not a requirement.

This probably isn't for you if

Your track record is mostly about delivering what was assigned to you, or your last several roles were each under a year.

Tools & Ways of Working

Google Workspace, Microsoft Office, Lark, and whatever else the team is using. We expect you to pick up new tools fast rather than wait for training.

What We Offer

• Direct exposure to senior leadership from day one
• Scope that grows as the business does
• Competitive compensation, benchmarked to experience and demonstrated ability