We’re Hiring: Training & Client Services Executive (Hybrid)
Join Absolute Kinetics Consultancy (AKC) and be part of our growing team!
We are looking for a proactive, organised and service-oriented Training & Client Services Executive to support our training programmes, assist learners and customers, and ensure smooth day-to-day training operations.
What You’ll Do
- Handle enquiries on courses, schedules, registrations and enrolments
- Assist learners and customers throughout the registration process
- Coordinate course schedules and training arrangements
- Liaise with trainers and internal teams on training requirements
- Maintain accurate learner, course and CRM records
- Support training administration and TPG-related processes
- Follow up on registrations, documentation and outstanding matters
- Prepare and maintain training-related documents and reports
- Provide timely support and resolve customer or training-related enquiries
- Support the smooth delivery of daily training programmes
- Assist with other training and operational duties as required
What We’re Looking For
- Good communication and interpersonal skills
- Customer-focused with a positive and professional attitude
- Organised, detail-oriented and good at following up
- Comfortable using Microsoft Office, CRM and administrative systems
- Able to handle multiple tasks and priorities
- Able to work independently and collaborate with different teams
- Proactive and willing to learn
- Experience in training administration, customer service, operations or course coordination is an advantage
- Training will be provided
What We Offer
- Training and guidance
- Career development opportunities
- Exposure to training operations and client services
- Opportunity to develop customer service, coordination and administrative skills
Employment Type: Full-Time
Locations: MacPherson | Hillview | Woodlands | Lok Yang
Industry: Technical and Vocational Training