KL City Centre, Malaysia
Social Media Executive
At Aleph, we design human experiences by asking the right questions. Here, you’ll find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.
We’re looking for a strategic and creative Social Media Executive to elevate our digital presence and storytelling across platforms. You will be the voice of our luxury brand online — someone who understands the balance of prestige and performance, aesthetics and analytics, art and strategy.
As the steward of our social channels, you’ll bring content to life that resonates deeply with our audience and reflects our brand’s refined identity. You’ll collaborate closely with creatives, manage our community with intention, and constantly adapt to the evolving nature of social media.
Key Responsibilities
1. Strategic Social Media Planning
- Develop and implement social media strategies that align with the brand's identity, business goals, and high-end positioning.
- Maintain a trendsetting mindset — constantly iterating based on platform shifts, audience behavior, and industry trends.
2. Content Creation & Storytelling
- Ideate and write compelling briefs tailored to each platform (Instagram, LinkedIn, Facebook, TikTok, etc).
- Work with photographers, designers, and content creators to craft visually stunning, cohesive narratives.
- Build monthly content calendars and oversee timely publishing.
3. Community & Reputation Management
- Cultivate a thriving online community — engage with followers, reply to comments/messages, and build advocacy.
- Lead the brand's online voice in a way that feels authentic, elegant, and human.
- Respond calmly and professionally during sensitive moments or potential crises.
4. Insights & Optimisation
- Track performance across platforms, analyse key metrics, and translate data into actionable insights.
- Prepare monthly reports with performance reviews and forward-looking recommendations.
5. Trend Monitoring & Innovation
- Stay ahead of emerging social trends, platform updates, cultural shifts, and content formats.
- Proactively experiment with new ideas that elevate our storytelling while maintaining brand integrity.
- Prepare monthly reports with performance reviews and forward-looking recommendations.
What You Bring
- 1-2 years of hands-on experience in social media management, whether from school of previous roles, ideally within luxury, hospitality, lifestyle or premium brands.
- Strong writing skills — you can write briefs that are strategically sharp and provide business value to our clients.
- A burning desire to find problems worth solving, and the curiosity to keep digging until you do.
- Confident working with analytics platforms, social listening tools (e.g., Sprout Social, Meta insights, etc.), and reporting dashboards.
- A keen visual sense — you understand what "premium" looks like and can guide creatives to achieve it.
- Bonus: Experience working with paid social strategies or cross-functional marketing teams.
You Are
- A digital native with a deep understanding of what works across each social platform.
- Proactive, self-motivated, and comfortable working independently and collaboratively.
- Able to balance brand-building with performance — you’re strategic, but not afraid to get into the weeds
- Calm under pressure, especially during live events or fast-moving crises
- Always learning, always curious.
Nice to Have
Familiarity with luxury consumer behavior and digital tone of voice in premium markets.
Experience with influencer seeding or co-branded content partnerships.
Visual skills: basic design, photography direction, or video editing (or at least, great taste and feedback!)
Benefits
- Competitive salary (compensation will be based on experience)
- Medical insurance
- Yearly reward based on performance
- A solid team behind you: great people who love what they do
- A fun culture which promotes learning and knowledge sharing
- Opportunities for personal and professional growth offerings.
Get in touch
Please visit ************* or drop us an email at *************.
Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your notice period or earliest availability?
- What is your current salary?
- What is your expected salary?
- Please include the link to your portfolio, if any.
- Do you require a visa sponsorship?
- When are you generally available for interview sessions over the next few days? (e.g., Any weekday from 10AM-5PM, Lunch hours 12-2 PM, after 10 AM, or specific dates/times, etc.)
Work Location: In person