Live Nation Asia Hiring! Full Time Staffing - Logistics Manager in - Ricebowl

JOB SUMMARY:

Live Nation is launching a new, purpose built 3,000 capacity live music venue in Singapore, hosting international touring acts, local artists, comedy, community, corporate and private events. The venue will run a busy calendar of standing, seated and other event formats across the main hall, foyer, terrace and other spaces.

The Staffing & Logistics Manager will build and run the venue's casual workforce and keep the building moving on event days. Reporting to the Head of Operations, the role will recruit, train and roster all casual staff, manage staffing agencies, and run venue logistics, from equipment and storage to load in, load out and changeovers between event formats.

This is a role for a hands on operator with experience running casual teams and event logistics across hospitality, venue or live event spaces. They will be organised, calm under pressure and comfortable working evenings and weekends, and will be part of the team opening the venue.

ROLE & RESPONSIBILITIES:

Launch the Venue

• Build the casual staffing model for the venue, including roles, headcount by event type, pay rates and the mix of direct hires and agency staff.
• Set up rostering, time and attendance and payroll processes for casual staff with the Finance team.
• Set up storage areas, the equipment inventory and booking processes ahead of opening.
• Source uniforms, radios and team kit, and set up staff changing and welfare areas.
• Support testing, commissioning and soft opening events.

Casual Workforce

• Recruit, onboard and train the casual workforce, including ushers, guest services, runners, crew, cloakroom and F&B staff.
• Run building familiarisation and venue standards training so every casual and agency staff member knows the venue and how we work.
• Build rosters for every event based on event type, capacity and budget, and manage call outs, attendance and no shows.
• Work with the F&B Manager on bar team numbers, skills and training, and with the Senior Events Manager on front of house staffing.
• Make sure staff hold the right certifications before they work, including WSQ Food Safety Course Level 1 for bartenders and food handlers.
• Keep a strong pool of reliable casuals through regular communication, feedback and recognition.

Agencies and Suppliers

• Manage staffing agencies and labour suppliers, including security, ushers and medical where supplied by third parties, against agreed service levels.
• Check agency timesheets and invoices, and track labour costs against budget for every event.
• Work with the Procurement Manager on agency and supplier contracts.

Equipment and Storage

• Inspect and log all equipment on receipt, assign storage locations and track movement and usage.
• Manage venue equipment including chairs, staging, barriers, furniture and signage.
• Run regular checks on equipment, uniforms and radios, and report damage, loss and repairs.
• Keep storage areas safe, organised and clear of fire exits and evacuation routes.

Loading and Event Set Ups

• Plan and run load in and load out schedules with production and promoter teams, including truck access, the service road and drop off points.
• Plan and deliver changeovers between event formats, including standing, seated, in the round and corporate set ups.
• Coordinate deliveries and collections with suppliers, contractors and the F&B team.
• Support event day operations wherever needed, from front of house to back of house.
• Develop and implement safe work procedures for load ins, changeovers and equipment movements including contractor inductions, delivery controls, manual handling and event-day movements

REQUIREMENTS:

• At least 3 years managing casual teams, event staffing or venue logistics across hospitality, live events or venues.
• Experience recruiting, training and rostering large casual teams, and working with staffing agencies.
• Experience with load in and load out, equipment management and event set ups.
• Good knowledge of Singapore employment rules for casual and part time staff.
• Comfortable using rostering, workforce management and inventory systems.
• Organised, practical and good at solving problems on the night.
• Good communication skills, able to work with promoters, production teams, contractors and casual staff.
• Excellent written and spoken English. Mandarin or other languages an advantage.
• Occupational First Aid or bizSAFE Level 2 an advantage.

Additional Requirements:

• Flexibility to work on weekends, after office hours and public holidays.
• Ability to work effectively in diverse cultural environments.
• Carry out any other duties that are deemed reasonable and associated with the role.