Conext Solution Hiring! Full Time Service Transition Coordinator - Analyst (Global Payroll Transformation) in Selangor - Ricebowl

About the Opportunity

We are looking for a proactive, organised and detail-oriented Service Transition Coordinator / Analyst to support a large-scale Global Payroll Transformation Programme.

This role offers an opportunity to gain exposure to multi-country transformation initiatives while working closely with project stakeholders, HR, Payroll, IT teams and external service providers.

The ideal candidate is someone who takes ownership of assigned tasks, follows up proactively and ensures project activities stay on track with minimal supervision.

Key Responsibilities

1. Project & Task Coordination

• Maintain project plans, action trackers, task lists and key milestones.
• Proactively follow up with stakeholders on outstanding tasks, deliverables and deadlines.
• Monitor task progress, identify delays and coordinate necessary follow-up actions.
• Ensure action items have clear owners, deadlines and progress updates.

2. Service Transition & Operational Readiness

• Support coordination of service transition activities between existing and incoming service providers.
• Track knowledge transfer, handover, shadowing and operational readiness activities.
• Maintain transition checklists, documentation and completion records.
• Coordinate with HR, Payroll, IT teams and external vendors across multiple countries.

3. Risk, Issue & Dependency Tracking

• Maintain and update project risk, issue and dependency trackers.
• Follow up on outstanding issues and ensure timely escalation of critical matters.
• Assist the Service Transition Lead in monitoring project progress and resolving coordination issues.

4. Documentation & Reporting

• Prepare meeting minutes, action summaries and follow-up communications.
• Consolidate weekly progress reports and project status updates.
• Maintain accurate, organised and up-to-date project documentation.
• Coordinate meetings and communicate with relevant stakeholders.

Qualifications & Requirements

• Diploma or Bachelor's Degree in Business Administration, Information Technology, Human Resources, Project Management or a related field.
• Preferably 3–5 years of relevant experience in Project Coordination, PMO, Service Transition, HR Shared Services, IT Service Delivery or similar roles.
• Hands-on experience in project tracking, stakeholder coordination, reporting and follow-up activities.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams and SharePoint.
• Strong organisational, multitasking and time-management skills.
• Good written and verbal communication skills in English.
• Detail-oriented, proactive and able to work independently with minimal supervision.

Added Advantages

• Exposure to payroll operations, HR shared services or global transformation projects.
• Experience supporting system implementation, service transition, knowledge transfer or operational handover.
• Familiarity with SAP HR/Payroll, Workday or Microsoft Planner.
• Experience coordinating with multiple stakeholders or external vendors.

Prior SAP or payroll experience is an advantage, but not mandatory.

Who We're Looking For

We welcome candidates who are passionate about project coordination and enjoy keeping things organised.

If you're someone who takes initiative, follows up without constant reminders, communicates effectively and enjoys working in a dynamic project environment, we'd love to hear from you!

Interested to Apply?

Join us and be part of an exciting global transformation initiative.

Apply through LinkedIn with your updated resume.