The Murray Hiring! Full Time Assistant Learning - Development Manager in Hong Kong - Ricebowl

The Murray, Hong Kong is a high-profile preservation project designed by British international studio for architecture and integrated design Foster + Partners. Part of Hong Kong’s Conserving Central Project, the Hotel which was the stand-alone Murray Building is one of the city's most iconic landmarks. A member of Global Hotel Alliance’s Ultratravel Collection, the contemporary sanctuary features 336 oversized rooms and suites spanning 25 floors. Other facilities include a stunning rooftop bar with breath-taking views of the central business district and the green oasis of Hong Kong Park, a series of signature restaurants and bars, as well as creative meeting and event spaces.

Are you passionate about fostering a culture of continuous learning and development within the hospitality industry? The Murray, Hong Kong, is seeking an Assistant Learning and Development Manager to join our dynamic team.

Key Responsibilities:
Monitor the Departmental Training Program and implement departmental training programs that align with our service standards and enhance employee skills

Work closely with the Quality Manager to monitor and enhance service standards, ensuring a consistently exceptional guest experience

Assist in maintaining ISO certification by promoting work safety and environmental protection practices throughout the organisation

Facilitate effective communication strategies to engage staff and promote employee branding initiatives

Leverage technology to create engaging content, including social media reels, to promote our training initiatives and employee successes

Qualifications:
Seasoned in training system administration, including Training Needs Analysis, training plan and training budget formulation

Familiarity with Leading Quality Assurance (LQA) or related audit standards

Proven experience in training development, conducting and employee communication strategies

Strong technological proficiency, particularly in creating digital content for social media

Excellent interpersonal skills and a passion for developing talent within the hospitality sector

Join us in our mission to elevate service excellence and create memorable experiences for our guests. If you are a proactive, innovative, and dedicated professional, we invite you to apply.

All interested candidates please send your resumes by email to:

Human Resources Department

The Murray, Hong Kong, a Niccolo Hotel

Tel: *************-8842 / ************* (WhatsApp)

Email: [email redacted, apply via Company website]

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to the Director of Human Resources.

If you are not contacted within four weeks of submitting your resume, your application will be retained for up to 1 year and be considered for other appropriate positions within this period. The applications will be treated as confidential and such personal data will be used for all purposes relating to your application for employment with us.

Full-time,Permanent