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Luxoft Hiring! Full Time Production Support Engineer in - Ricebowl

Production Support Engineer

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Project Description:

DXC Luxoft has one of the world's leading Murex practices.

We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.


Responsibilities:

  • To track and be responsible for providing optimum service levels for day-to-day production support.
  • Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
  • To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
  • Experience working in Elastic Search for logging, monitor systems & services.
  • Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
  • Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.


Mandatory Skills Description:

  • 0 to 2 years of experience in SQL, Unix Shell scripting, Linux
  • Providing production support on the issues related to EOD failure, report failure, VAR EOD failures
  • Able to debug issues in SQL, shell scripts
  • Able to write Linux/Unix shell scripts, SQL
  • Problem-solving skills to solve day-to-day BAU issues


Nice-to-Have Skills Description:

  • Knowledge of Murex application supporting VAR module
  • Murex UAT environments setup and troubleshoot issues
  • Demonstrate ownership and responsibility in all assignments
  • Excellent communication skills


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