CSI Interfusion Hiring! Full Time Junior - Senior Business Analyst (Mandarin Speaker) in Federal Territory, Earn up to MYR 15,000 - Ricebowl

Job Overview

Chinasoft International Limited is a global IT services and technology solutions provider founded in 2000, with over 60,000 employees worldwide. We provide innovative technology solutions and professional IT services to clients across various industries.

We are looking for motivated and experienced Junior and Senior Business Analysts to join our team and support business transformation and technology implementation projects within the banking and financial services industry.

In this role, you will work closely with business stakeholders, technical teams, and end users to understand business needs, gather requirements, analyse business processes, and translate business requirements into functional specifications.

We welcome candidates with experience in Banking, Capital Markets, Electronic Payments, Risk, Compliance, or Life Insurance, who are looking to contribute to meaningful technology and business transformation projects.

Key Responsibilities

1. Business Requirements Analysis

• Gather, analyse, and document business requirements through stakeholder interviews, workshops, and discussions.
• Review business cases and help define project scope, objectives, and high-level requirements.
• Prepare Business Requirements Documents (BRDs) and Functional Specification Documents (FSDs).
• Conduct gap analysis to identify differences between business requirements and existing system capabilities.
• Analyse and prioritise business requirements based on business needs and project objectives.

2. Functional Design & Solution Development

• Translate business requirements into functional specifications and proposed solutions.
• Work closely with technical and delivery teams to ensure solutions meet business expectations.
• Conduct functional design walkthroughs and review sessions with stakeholders.
• Identify opportunities to improve business processes and system functionality.

3. Testing & Implementation Support

• Work with QA and testing teams to translate business requirements into test scenarios and expected results.
• Support System Integration Testing (SIT) and User Acceptance Testing (UAT), where required.
• Validate system functionality against agreed business requirements.
• Assist project teams in resolving issues related to business requirements and functional specifications during implementation and deployment.

4. Stakeholder Management & Communication

• Liaise with business users, project managers, developers, testers, and other stakeholders throughout the project lifecycle.
• Facilitate requirement-gathering workshops and business review sessions.
• Communicate business requirements clearly to technical teams and ensure alignment among stakeholders.
• Support change management, user training, and the preparation of user manuals, business rules, and operating procedures.

5. Post-Implementation Support

• Provide business analysis support during system deployment and the post-production warranty period.
• Assist in investigating system issues and ensuring delivered solutions meet business requirements.
• Support continuous improvement initiatives and business process optimisation.

Job Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, or a related field.
• Experience working as a Business Analyst in IT projects, preferably within the banking or financial services industry.
• Experience in one or more of the following domains: Retail Banking or Commercial Banking, Capital Markets, Electronic Payments or eBanking, Risk Management or Regulatory Compliance, Life Insurance
• Hands-on experience preparing Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and conducting gap analysis.
• Good understanding of business requirements gathering, functional design, and requirements prioritisation.
• Strong analytical, problem-solving, documentation, and stakeholder management skills.
• Good communication skills with the ability to work effectively with both business and technical teams.
• Fluency in English and either Mandarin or Cantonese is mandatory.
• Able to work independently as well as collaboratively within a project team.

Pay: RM4,000.00 - RM15,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)