- Singapore
Athena Scientific Pte. Ltd. Hiring! Full Time Field Service Engineer in - Ricebowl
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Company Description Athena Scientific Pte. Ltd. is a solutions-focused provider of scientific instrumentation and general laboratory equipment, that help laboratories operate more efficiently and achieve better results. Built on more than a decade of scientific industry experience, the company focuses on understanding each client’s objectives, applications, and operational challenges before recommending tailored solutions. Through partnerships with leading global manufacturers, Athena Scientific connects laboratories with reliable technologies and practical expertise. Its support extends across the full equipment lifecycle, including consultation, installation, application support, preventive maintenance, and after-sales service. The company emphasizes trust, dependable support, and long-term partnerships driven by a commitment to customer success. Learn more at *************
Role Description This is a full-time, on-site Field Services Engineer role based in Singapore. The Field Services Engineer will install, commission and maintain scientific instruments at customer sites. Responsibilities include performing troubleshooting and repairs, conducting preventive maintenance, and ensuring equipment operates according to specifications and safety standards. The role involves providing technical support, training end users on proper operation, and documenting service activities and reports. The Field Services Engineer will collaborate closely with the sales and applications teams, respond to service requests promptly, and uphold high standards of customer service and profess
ionalism.Qualifications and Expected Outcome
- Strong field service capabilities, including on-site installation, commissioning, and equipment setup.
- Proficiency in troubleshooting and diagnostic techniques for scientific instruments or related technical equipment.
- Experience delivering technical support, including resolving user issues and providing operational guidance.
- Ability to perform preventive maintenance and calibration activities to ensure reliable, compliant performance.
- Excellent customer service skills, with a focus on clear communication, professionalism, and relationship building.
- Diploma in engineering, life sciences, or a related technical discipline.
- Minimum 1-2 years of relavant experience in laboratory environments, scientific instrumentation, general laboratory equipment, or laboratory water purification system.
- Strong organizational skills, timely, attention to detail, and ability to work independently in the field.
- Willingness to travel locally for customer site visits and flexible in responding to urgent service needs.
- Class 3 driving licence is an advantage.
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