ESync Software Services Hiring! Full Time Core Banking System Manager in Federal Territory - Ricebowl

Project Manager – Core Banking System (CBS)

Work Location: Kuala Lumpur

Tenure: Contract

Work Mode: Onsite

Role & Responsibilities1. Project Planning & Governance

• Act as the primary point of contact for the project.
• Develop and maintain the master project plan, milestones, and delivery roadmap for the Core Banking System (CBS) implementation project.
• Establish the project governance structure, reporting cadence, and escalation procedures.
• Ensure compliance with internal policies, regulatory requirements, and approved governance frameworks.
• Prepare and present project updates to Steering Committees, Management Committees, and/or the Board, as required.
• Coordinate project activities, escalate issues, and provide recommendations to the Steering Committee in accordance with the approved governance structure.
• Prepare and maintain the Work Breakdown Structure (WBS) and detailed project timelines, including Gantt charts.
• Ensure the project timeline covers the complete end-to-end implementation lifecycle.

2. Project Execution & Control

• Manage end-to-end project delivery, covering scope, timeline, cost, quality, and risks.
• Coordinate multiple vendors, system integrators, and internal stakeholders throughout the project lifecycle.
• Monitor project dependencies, critical path activities, milestones, and deliverables.
• Prepare and maintain the Requirement Traceability Matrix (RTM), ensuring all requirements are mapped to the Functional Specification Document (FSD).
• Proactively identify, assess, and mitigate project risks and issues.
• Escalate issues in accordance with the established project governance structure.
• Maintain the Risk Register, Issue Log, and mitigation action plans.
• Conduct ongoing risk assessments and monitor potential impacts on project progress and delivery.

3. Stakeholder & Vendor Management

• Act as the primary liaison between business units, IT teams, vendors, system integrators, and external parties.
• Facilitate decision-making, resolve conflicts, and manage stakeholder expectations.
• Monitor vendor performance against contractual obligations, project milestones, and agreed deliverables.
• Manage change requests and coordinate issue resolution.
• Organise and lead project kick-off meetings, progress meetings, and Steering Committee meetings, where applicable.
• Provide weekly progress meetings or written status updates, depending on project requirements.

4. Core Banking System Implementation Oversight

• Oversee CBS implementation activities, including system configuration, integration, and testing.
• Coordinate data migration activities, including mock migration runs, data reconciliation, and business sign-off.
• Manage parallel-run activities and cutover planning and execution.
• Provide Go/No-Go recommendations based on project readiness, testing outcomes, and outstanding risks.
• Ensure business, operational, and technical readiness before system go-live.
• Coordinate with technical teams to identify implementation gaps and resolve delivery challenges.

5. Reporting & Project Documentation

• Maintain key project artefacts, including RAID logs, action trackers, decision registers, and other governance documentation, with regular updates at least monthly.
• Prepare project status reports, dashboards, management summaries, risk assessments, and recovery plans.
• Ensure project documentation is delivered in the agreed formats, including PDF, Microsoft Project, and Microsoft Excel, as applicable.
• Prepare the Test Plan and Test Strategy.
• Develop the production deployment plan.
• Coordinate the preparation of System Integration Testing (SIT) and User Acceptance Testing (UAT) documents and test scripts.
• Prepare test scripts for Post-Implementation Validation (PIV) or User Verification Testing (UVT) to confirm production system readiness.
• Ensure proper documentation, knowledge transfer, and handover throughout the project lifecycle.

6. Quality Assurance & Delivery Assurance

• Coordinate testing phases, including SIT, UAT, and production readiness assessments.
• Ensure project deliverables meet agreed specifications, acceptance criteria, and quality standards.
• Coordinate formal reviews and obtain the necessary business approvals for project deliverables.
• Support audit, risk, and compliance reviews related to the project.
• Provide advisory recommendations on hardware and software requirements and highlight implementation gaps where applicable.

7. Post-Go-Live & Project Closure

• Coordinate post-implementation stabilisation and issue management during the warranty and hypercare periods.
• Ensure all identified issues are logged, tracked, escalated, and resolved before project closure, unless otherwise agreed.
• Facilitate continuous knowledge transfer to internal business and IT teams throughout the project.
• Prepare structured handover documentation to support project completion or resource replacement.
• Prepare lessons-learned reports and formal project closure documentation.
• Monitor outstanding post-implementation issues and ensure they are managed in accordance with project governance requirements.

Requirements

• At least 20 years of relevant professional experience, including a minimum of 15 years in system implementation or programme management.
• Proven experience leading at least one end-to-end Core Banking System (CBS) implementation, replacement, or major migration within a banking environment.
• Strong understanding of core banking functions, banking operations, and regulatory requirements.
• Good understanding of system architecture, system integration, data migration, testing, and cutover activities.
• Proven ability to manage vendors, business users, and IT teams while resolving issues and mitigating delivery risks.
• Experience preparing and presenting programme updates, risk assessments, issue reports, and recovery plans to senior management and the Board.
• PMP, PgMP, or PRINCE2 Practitioner certification is preferred.