Telecontinent Hiring! Full Time Business Development Executive (B2B Sales) in Federal Territory - Ricebowl

Company Description Telecontinent Sdn Bhd is a private limited company established in 2011, headquartered in the heart of Kuala Lumpur in Menara Tan & Tan and Menara Tokio Marine Life. The company specializes in outsourcing and consultancy services focused on contact center solutions that help clients communicate effectively while maintaining a personal touch. By combining people, process, and technology, Telecontinent leverages strong domain knowledge to create value in customer management. The organization positions itself as a business consultant and strategic partner, supporting clients in improving efficiency and performance in managing their customers. This environment offers business professionals exposure to diverse industries and client engagements.

Role Description The Business Development Executive is a full-time, on-site role based in Kuala Lumpur City. This role involves identifying and pursuing new business opportunities, conducting market research, and developing relationships with prospective clients. The executive will generate qualified leads, prepare and deliver client presentations, and participate in sales meetings and negotiations. Day-to-day responsibilities include managing and growing existing accounts, coordinating with internal teams to develop tailored solutions, and tracking sales activities and performance metrics. The role also includes preparing proposals, maintaining accurate records in CRM systems, and providing regular reports and feedback to management on market trends and business performance.

Qualifications

• Candidates should possess strong New Business Development and Lead Generation skills to identify opportunities and build a healthy sales pipeline.
• Candidates should possess solid Business and Account Management skills to manage client relationships and drive sustainable revenue growth.
• Candidates should possess excellent Communication skills, including clear verbal and written communication and confident presentation abilities.
• Candidates should possess skills in negotiation, customer relationship management, and basic sales analytics or CRM tools.
• Relevant qualifications such as a diploma or degree in Business, Marketing, Communications, or a related field are beneficial.
• Proven experience in business development, sales, or client-facing roles, ideally within outsourcing, consultancy, or contact center services, is an advantage.
• Ability to work independently and as part of a team, strong organizational skills, and a results-oriented mindset are highly valued.