RAPSYS TECHNOLOGIES PTE LTD Hiring! Full Time Business Analyst($6300) in - Ricebowl

We're Hiring: Business Analyst ($6300)!

We are seeking an experienced and analytical Business Analyst to join our team in Singapore. The ideal candidate will bring at least 5 years of expertise in business analysis, driving process improvements, and delivering actionable insights to support organizational goals. If you thrive in a fast-paced environment and have a passion for leveraging data to solve complex challenges, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Business Analyst 

Education

-            Bachelor's Degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.

-            A Master's Degree or MBA is a plus.  

Experience

-            At least 5+ years of proven experience as an IT Business Analyst, System Analyst, or similar role within an IT environment.

-            Demonstrable experience with a variety of project methodologies (e.g., Agile Scrum, Waterfall), showcasing adaptability.

-            Experience in E-commerce, Integrated Resorts, Hospitality or Casino systems is a significant advantage.

-            Proficiency with standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucidchart, Balsamiq).  

Preferred Business Domain Knowledge

·       Preferred experience or working knowledge in gaming loyalty, casino patron management, rewards programmes, tiering, points accrual/redemption, campaign eligibility, and member lifecycle processes.

·        Familiarity with Business Entertainment complimentary processes, including complimentary entitlement, allowance calculation, approval workflows, redemption control, auditability, and exception handling.

·        Candidates with relevant or similar domain knowledge from hospitality, travel, retail loyalty, financial services rewards, membership management, or other customer engagement industries will also be considered favourably.

Certifications (Preferred)

-            Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)

-            Professional Scrum Master (PSM) or Professional Scrum Product Owner (PSPO)

-            Design Thinking certification or relevant training.