Agensi Pekerjaan TalentConsult Hiring! Full Time Financial Services Support Specialist in WP Kuala Lumpur, Earn up to MYR 5,500 - Ricebowl

Proficient in Mandarin and English (both written and spoken).

Good communication and interpersonal skills.

Experience in financial service is an advantage.

Customer-oriented with a patient and positive attitude.

Able to manage multiple enquiries across different communication channels.

Previous experience in customer service, contact centres or financial services will be an advantage.

Fresh graduates with good language proficiency are welcome to apply.

Handle customer enquiries and provide support through live chat, email and phone calls.

Assist customers with account-related enquiries, platform navigation and general service matters.

Guide customers through relevant procedures and provide clear explanations when assistance is needed.

Follow up on customer requests and coordinate with internal departments to ensure timely resolution.

Maintain accurate records of customer interactions and ensure a professional service experience.

Deliver prompt, courteous and effective support to customers across different communication channels.