FS Resources Malaysia Hiring! Full Time Customer Service (English) in Selangor, Earn up to MYR 2,301 - Ricebowl

This is a 2 years contract role.

Salary: Basic RM2300 + RM600 (allowance with minimum 148 production hours) + night shift up to RM400 + KPI up to RM500

Must be able to join by 16th November 2026

Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements:

• Candidate must possess at least a SPM.
• Required language(s): English (able to converse in Mandarin will be an added advantage).
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicant must be willing to work on rotational shifts and off day Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
• Applicant must be willing to work in Ara Damansara, Selangor

Benefit:

• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• Opportunity to grow and transfer to the other departments within the company after 1 year (Eg. Finance, Human Resource and etc.)

Pay: RM2,300.00 - RM2,301.00 per month

Work Location: In person