jobs in Conrad Hotels & Resorts

Conrad Hotels & Resorts Hiring! Full Time Guest Relations Officer in Hong Kong - Ricebowl

Guest Relations Officer

Conrad Hotels & Resorts

Hong Kong

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Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.

Responsibilities:
Provide efficient and courteous service for hotel guests

Handle guests’ enquiries and complaints, provide local information and activities to guests

Ensure high level of guests’ satisfaction by maintaining long term and good relations with hotel guests

Shift duty is required

Requirements:
Degree/Diploma holder in Hospitality Management or other related discipline

Minimum 1-2 years experience in Front Desk

Service-oriented, pleasant personality

Positive attitude and good customer service skills

Good command of spoken English, Cantonese and Putonghua

Hilton Recruitment Website 希爾頓招聘網址:
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