- North Bridge Road Downtown Core Central Region (Singapore) Singapore
REVUP PROSERVICES PTE. LTD. Hiring! Full Time Learning Platform Support Officer in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl
Learning Platform Support Officer
REVUP PROSERVICES PTE. LTD.
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Job Description
We are looking for friendly, patient and service-oriented individuals to join our team as Learning Platform Support Officers
In this role, you will assist students and teaching staff with online learning platforms such as Canvas, Zoom and hybrid classroom systems.
Key Responsibilities
Respond to enquiries from students and teaching staff through telephone calls and emails.
Assist users with basic Canvas functions, such as accessing accounts, locating course materials and submitting assignments.
Provide guidance on Zoom functions and resolve common audio, video and connection-related issues.
Offer basic on-site support for hybrid (HyFlex) classroom sessions.
Check classroom recordings to identify potential issues with sound, video or presentation slides.
Walk users through basic troubleshooting procedures using established guidelines.
Refer more complicated technical issues to the appropriate support teams when necessary.
Document user enquiries, actions taken and case outcomes accurately.
Job Requirements
Strong communication and interpersonal abilities.
Friendly, patient and committed to delivering good customer service.
Comfortable managing telephone and email enquiries and using basic computer applications.
Eager to acquire new skills and able to follow troubleshooting instructions.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R26161973
Revup Proservices Pte Ltd
EA.24C2366
RevUp Proservices is a dynamic recruitment company holding a comprehensive license, dedicated to solving your manpower needs with tailored recruitment solutions.
We specialize in providing exceptional recruitment services, including temporary placements, contracting, and permanent placements.
Our goal is to connect top talent with leading companies, ensuring a perfect fit for both employers and job seekers. Partner with RevUp Proservices to drive your business forward with the right people.
Our Mission: Revolutionize your recruitment experience with a personal touch and unwavering dedication
#MakingRecruitmentFunAgain
RevUp Proservices Pte Ltd
UEN 202423466H
EA 24C2366
We are looking for friendly, patient and service-oriented individuals to join our team as Learning Platform Support Officers
In this role, you will assist students and teaching staff with online learning platforms such as Canvas, Zoom and hybrid classroom systems.
Key Responsibilities
Respond to enquiries from students and teaching staff through telephone calls and emails.
Assist users with basic Canvas functions, such as accessing accounts, locating course materials and submitting assignments.
Provide guidance on Zoom functions and resolve common audio, video and connection-related issues.
Offer basic on-site support for hybrid (HyFlex) classroom sessions.
Check classroom recordings to identify potential issues with sound, video or presentation slides.
Walk users through basic troubleshooting procedures using established guidelines.
Refer more complicated technical issues to the appropriate support teams when necessary.
Document user enquiries, actions taken and case outcomes accurately.
Job Requirements
Strong communication and interpersonal abilities.
Friendly, patient and committed to delivering good customer service.
Comfortable managing telephone and email enquiries and using basic computer applications.
Eager to acquire new skills and able to follow troubleshooting instructions.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R26161973
Revup Proservices Pte Ltd
EA.24C2366
RevUp Proservices is a dynamic recruitment company holding a comprehensive license, dedicated to solving your manpower needs with tailored recruitment solutions.
We specialize in providing exceptional recruitment services, including temporary placements, contracting, and permanent placements.
Our goal is to connect top talent with leading companies, ensuring a perfect fit for both employers and job seekers. Partner with RevUp Proservices to drive your business forward with the right people.
Our Mission: Revolutionize your recruitment experience with a personal touch and unwavering dedication
#MakingRecruitmentFunAgain
RevUp Proservices Pte Ltd
UEN 202423466H
EA 24C2366
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