Alps Naigai Logistics (Malaysia) Hiring! Full Time Warehouse Customer Services-Supervisor in Selangor, Earn up to MYR 2,500 - Ricebowl

Summary:

· Responsible for coordinating all inbound and outbound warehouse activities, ensuring smooth receiving, storage, and delivery operations while maintaining accurate documentation, bonded warehouse compliance, and excellent customer communication.

Key Responsibilities:

· Coordinate inbound (receiving) and outbound (shipping) schedules with customers and transporters.

· Verify and process shipment documents (DO, packing list, invoice, etc.).

· Update Warehouse Management System (WMS) for all inbound/outbound transactions.

· Handle customer inquiries, provide shipment updates, and resolve issues.

· Prepare daily/weekly reports and maintain proper filing of records.

· Coordinate with warehouse and transport teams to ensure timely operations.

· Coordinate with the forwarding department and Customs officers to facilitate bonded warehouse requirements and ensure document compliance.

Requirements:

· Minimum Diploma/Degree in Logistics or related field.

· 1–2 years’ experience in warehouse or logistics customer service.

· Able to speak and write basic English to communicate with overseas customers.

· Good communication, coordination, and computer skills.

· Able to work in a fast-paced environment and handle multiple tasks.

· Knowledge of bonded warehouse operations and coordination with Customs is an advantage.

· Experience handling back-to-back CO (Certificate of Origin) is an added advantage.

Pay: RM1,700.00 - RM2,500.00 per month

Work Location: In person