- Jalan Peninsula Utama 1 Kuala Selangor Selangor Malaysia 45000

Working Location
Job Description
Requirements
Minimum SPM qualification or relevant certificate in Beauty, Wellness or Aesthetic.
Experience in sales, beauty consulting, spa, wellness, skincare or aesthetic clinics is preferred.
Experience as a Beauty Consultant or Branch Manager in the spa, wellness or aesthetic clinic industry is an added advantage.
Good communication and customer service skills.
Confident in dealing with customers and able to perform sales, upselling & cross-selling.
Well-groomed, attractive and professional appearance.
Positive, proactive and target-oriented, with the ability to achieve sales targets & KPIs.
Responsibilities
Conduct skin analysis to identify customers’ skin conditions and concerns.
Provide beauty consultations and recommend suitable facial treatments, skincare treatments and products based on customers’ needs.
Perform facial treatments and skincare treatments according to the company’s SOPs.
Explain the treatment process, benefits and aftercare to customers.
Handle customer inquiries, feedback and complaints professionally while building good customer relationships.
Conduct customer follow-ups to ensure customer satisfaction and continued treatment.
Perform upselling and cross-selling of treatments, packages and products to achieve individual and outlet sales targets.
Achieve assigned sales targets and KPIs, while working closely with Beauticians and Doctors to ensure smooth treatment flow.
Ensure treatment areas, equipment and workspaces are clean, organised and maintained according to company SOPs and standards.
BENEFITS
Basic Salary + Commission + Incentive
Training and guidance provided
Career growth opportunities
Staff benefits
EPF & SOCSO contributions
Annual leave & public holiday benefits
6 days off per month
Attendance bonus
Quarterly Reward – 916 Gold
Monthly Rewards – 916 Gold / Branded Items
Opportunity to build experience in the Beauty, Wellness & Aesthetic industry
Multiple locations available
Benefits
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