Tamron Infinite Hiring! Full Time Customer Service Representative in Selangor, Earn up to MYR 2,680 + additional compensation - Ricebowl

High school diploma or equivalent; further education is a plus.

No prior experience required; training will be provided.

Excellent communication and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Proficiency in using computer systems and basic office software.

Ability to multitask and manage time effectively.

A positive attitude and a customer-centric approach.

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Provide accurate information about services, pricing, and delivery schedules.

Resolve customer complaints and issues effectively, escalating when necessary.

Process orders, returns, and exchanges accurately.

Maintain customer records and update information in the system.

Collaborate with other departments to ensure customer satisfaction.

Identify opportunities to improve customer service processes.