- Serangoon Central Serangoon Southeast (Singapore) Singapore
THRILOK GOLD AND DIAMONDS PTE. LTD. Hiring! Full Time Senior Sales Associate or Sales Associate in Southeast (Singapore), Earn up to SGD 3,500 - Ricebowl
Senior Sales Associate or Sales Associate
THRILOK GOLD AND DIAMONDS PTE. LTD.
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Job Description
Responsibilities
Key Responsibilities:
Welcome and assist customers in the showroom, understanding their requirements and recommending suitable jewellery.
Achieve individual and store-level sales targets.
Develop and maintain strong relationships with existing and prospective customers.
Handle enquiries, follow-ups, appointments, and customer communications professionally.
Demonstrate strong knowledge of Indian jewellery, designs, gemstones, diamonds, gold, bridal jewellery, and traditional jewellery categories.
Understand customer preferences and provide personalised product recommendations.
Assist customers through the complete sales process, from product selection to billing and after-sales service.
Build and maintain a strong client database and actively generate repeat business and referrals.
Support VIP and high-value customers with a high level of service and attention to detail.
Maintain excellent showroom presentation and ensure jewellery is displayed according to brand standards.
Coordinate with the operations, inventory, and management teams to ensure smooth customer service and order fulfilment.
Handle customer complaints and concerns professionally and escalate them when required.
Stay updated on new collections, products, promotions, and jewellery trends.
Follow all company policies relating to sales, security, inventory handling, billing, and customer service.
Mandatory Requirements:
Experience in Indian Jewellery or any Jewellery sector
2+ years of relevant jewellery retail sales experience for Sales Associate.
4+ years of relevant jewellery retail sales experience for Senior Sales Associate.
Customer-oriented attitude with a pleasant personality
Strong convincing and selling skills.
Ability to work in a target-driven environment.
Basic numerical and product-detail understanding.
Professional appearance and positive attitude.
Willingness to work weekends and during busy retail periods.
Welcome and assist customers in the showroom, understanding their requirements and recommending suitable jewellery.
Achieve individual and store-level sales targets.
Develop and maintain strong relationships with existing and prospective customers.
Handle enquiries, follow-ups, appointments, and customer communications professionally.
Demonstrate strong knowledge of Indian jewellery, designs, gemstones, diamonds, gold, bridal jewellery, and traditional jewellery categories.
Understand customer preferences and provide personalised product recommendations.
Assist customers through the complete sales process, from product selection to billing and after-sales service.
Build and maintain a strong client database and actively generate repeat business and referrals.
Support VIP and high-value customers with a high level of service and attention to detail.
Maintain excellent showroom presentation and ensure jewellery is displayed according to brand standards.
Coordinate with the operations, inventory, and management teams to ensure smooth customer service and order fulfilment.
Handle customer complaints and concerns professionally and escalate them when required.
Stay updated on new collections, products, promotions, and jewellery trends.
Follow all company policies relating to sales, security, inventory handling, billing, and customer service.
Mandatory Requirements:
Experience in Indian Jewellery or any Jewellery sector
2+ years of relevant jewellery retail sales experience for Sales Associate.
4+ years of relevant jewellery retail sales experience for Senior Sales Associate.
Customer-oriented attitude with a pleasant personality
Strong convincing and selling skills.
Ability to work in a target-driven environment.
Basic numerical and product-detail understanding.
Professional appearance and positive attitude.
Willingness to work weekends and during busy retail periods.
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