Opening with a frozen food (pastry and bakery products) manufacturer with HQ in Shah Alam and manufacturing plant in Pulau Indah, Klang.
RESPONSIBILITIES:
Network Security & Firewall Management
- Deploy, configure, and maintain enterprise firewalls to secure the corporate and manufacturing networks.
- Manage and administer OPNsense firewall solutions, including rule creation, traffic shaping, intrusion detection/prevention (IDS/IPS), and secure VPN tunnel setups.
- Continuously monitor network traffic for anomalies, ensuring strict adherence to network security best practices.
Infrastructure & Server Operations
- Manage LAN/WAN network equipment, including routers, managed switches, and wireless access points.
- Manage day-to-day server operations (Windows/Linux environments), including Active Directory, DNS, DHCP, and group policies.
- Monitor network performance and server health to ensure maximum uptime for both administrative systems and production line equipment.
- Perform routine system backups, firmware updates, and disaster recovery testing.
IT Support
- Provide timely Level 1 and Level 2 IT support for hardware, software, and network issues for both office staff and manufacturing floor operators.
- Troubleshoot and resolve connectivity issues for industrial devices, scanners, and workstations on the production floor.
- Maintain accurate documentation of network configurations, firewall policies, IT assets, and standard operating procedures (SOPs).
Cloud Infrastructure (Advantage)
- Assist in evaluating, designing, and maintaining cloud-based workloads and integrations.
- Note: While daily operations are heavily on-premise, your input and design experience will be highly valued as we modernize and scale our infrastructure.
REQUIREMENTS:
- Bachelor’s Degree or Diploma in Computer Science, Information Technology, or a related technical field.
- 1 to 2 years of proven, hands-on experience in IT Support, Network Infrastructure, and Server Operations.
- Previous experience working in a manufacturing or production environment is highly preferred.
- Technical Skills:
Required:
Hands-on experience with firewall setup and network security management, specifically utilizing OPNsense.
Solid understanding of networking protocols (TCP/IP, VLANs, VPNs, routing protocols).
Experience managing Windows Server environments and virtualization technologies.
Strong troubleshooting skills with hardware (PCs, printers, factory floor devices) and software.
Soft Skills: Ability to work well under pressure, prioritize tasks to minimize production downtime, and communicate technical issues clearly to non-technical staff.
Experience or foundational knowledge in Cloud Infrastructure setup and design (AWS, Azure, Google Cloud, or related platforms) will be an added advantage
Relevant industry certifications (e.g., Security+/Network+, OPNsense/pfSense certifications) will be an added advantage
Pay: RM2,900.00 - RM9,000.00 per month
Work Location: In person