- 3 SHENTON WAY Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Role:
Retails Assistant
Job scope
Counter Duties
Handle all duties required at the counter, including end-to-end fulfilment for departure and/or arrival orders.
Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item description, quantity and customer information.
Monitor order status and coordinate with merchants and runners to ensure timely fulfilment of orders.
Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts e.g. PWP, GWP, coupons and report discrepancies promptly.
Assist with company Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services etc.).
Ensure compliance with SOPs and service standards.
Runner Duties
Responsible for the transfer, delivery and/or collection of items within terminals (counters, merchants, and NT backroom), ensuring orders are correct and quality checks are performed.
Checker Duties
Pick, pack and organize items for pick-up or delivery, ensuring accuracy and timeliness of orders
Other Duties
Perform housekeeping duties and always ensure cleanliness of the counter and backroom.
Assist with any other duties as assigned by management
Wee Yuan Huan
Reg No: R21100383
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
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