Company Overview
Poco Beauty is a luxury beauty studio in Central Singapore specializing in lash extensions, advanced facials, and diode laser hair removal. Founded in 2016, it is known for premium service, skilled therapists, hygiene focus, and a supportive, growth-oriented culture.
Job Summary
You will oversee daily studio operations, deliver treatments, consult clients, supervise therapists, and manage operational tasks to maintain high service standards and smooth studio functioning.
Responsibilities
Manage daily studio operations including appointment scheduling and staff duty allocation to ensure efficient workflow
Deliver facial treatments and other services within your training and competency, adhering to studio protocols
Conduct client consultations, maintain accurate treatment records, and provide tailored aftercare advice
Recommend appropriate treatments, packages, and homecare products based on client needs to support sales
Coach therapists on consultation techniques, treatment delivery, and client service excellence
Support individual and studio sales targets through ethical recommendations and consistent client follow-up
Assist with staff onboarding, training, and providing constructive performance feedback
Address client enquiries, concerns, and service recovery professionally, escalating issues when necessary
Monitor stock levels, treatment consumables, and equipment condition; coordinate timely replenishment and maintenance
Maintain cleanliness, hygiene, and readiness of treatment rooms to meet studio standards
Track sales, rebooking rates, and operational performance; report updates to the founder regularly
Identify and implement improvements to daily workflows and enhance the client experience
Preferred competencies and qualifications
Previous supervisory or team leadership experience or senior therapist experience with staff mentoring
Relevant beauty therapy qualifications or professional training
Experience in facial treatments, diode hair removal or lash services
Availability to work weekends
Poco Beauty is a luxury beauty studio located in the heart of Central Singapore, specialising in lash extensions, advanced facials, and diode laser hair removal. Founded by Jami in 2016 and has since grown into a reputable beauty destination known for its premium experience, meticulous workmanship, and personalised service.
At Poco Beauty, we believe beauty should be empowering, relaxing, and sustainable. Our team of skilled beauty therapists are trained to deliver consistent, high-quality results with a strong focus on hygiene, technique, and client care. We pride ourselves on building long-term relationships with both our clients and our team—offering continuous skill training, growth opportunities, and a supportive, close-knit work culture.
If you’re passionate about the beauty industry and want to grow in a positive, team-oriented environment, we’d love to have you join us.