Sime Darby Property Hiring! Full Time Technical Supervisor, Civil - Structural in Johor - Ricebowl

Job Purpose

To ensure the efficient operation and maintenance of Architectural, Civil & Structure (C&S) and Infra by managing complaints and work orders, performing planned preventive maintenance, conducting routine inspections and corrective works, coordinating asset replacement and AMP projects, providing on-call and standby support, and ensuring strict compliance with safety regulations.

Job Responsibilities

1. Complaint / Work Order (WO) Handling – CMMS / Calls

1. Attend to complaints and service requests received from End Users through the CMMS system or direct calls.
2. Respond to assigned Work Orders (WO) and carry out inspection, troubleshooting, and rectification works for Architectural, Civil & Structure (C&S) and Infra.
3. Update the status of completed works to Helpdesk and report findings to the Supervisor or Executive.
4. Ensure response time and rectification works are carried out within the stipulated KPI requirements.
5. Escalate major faults or unresolved issues to the Supervisor or Executive for further action.
6. Assist the Executive in identifying the root cause of every complaint, defect, or breakdown reported.
7. Work collaboratively with the operations team to ensure smooth site operations and timely completion of work orders.
8. Assist the Executive in identifying and sourcing contractors for works requiring external expertise.
9. Verify the scope of works and Bill of Quantities (BQ) submitted by contractors before work commencement.
10. Assist the Executive in planning work schedules and duration for submission of Extension of Time (EOT) requests to the End User.
11. Coordinate with the End User on scheduling and coordination of site works to avoid disruption to P&P sessions, staff working hours, programmes, or ongoing examinations.
12. Ensure all works carried out comply with technical specifications and operational requirements.

2. Planned Preventive Maintenance (PPM)

1. Carry out Planned Preventive Maintenance (PPM) works according to the approved schedule for Architectural, Civil & Structure (C&S) and Infra.
2. Record maintenance activities and inspection findings in the PPM checklist and report any abnormalities detected.
3. Execute PPM tasks in accordance with specifications, maintenance procedures, and safety requirements.
4. Schedule and carry out PPM works to minimize disruption to daily operations, programmes, or P&P sessions.
5. Verify and ensure that completed PPM works meet quality standards and specifications.
6. Submit all the PPM checksheets and checklists to the Executive for compilation before submission to the End User.

3. Routine Inspection, Corrective Maintenance & Site Walk

1. Conduct routine inspections (RI) of Architectural, Civil & Structure (C&S) and Infra
2. Identify defects, abnormalities, or potential defects during inspections and report findings to the Supervisor or Executive.
3. Carry out corrective maintenance works to rectify identified defects.
4. Ensure all repair work is carried out safely and in accordance with operational procedures.
5. Attend site walks organized by the End User, record any defects or complaints identified during the walk, escalate to the Executive and Helpdesk, and ensure all items are properly logged in the CMMS system for next action.

4. Asset Replacement Works under Asset Management Programme (AMP)

1. Perform joint inspections (JI) with the End User to assess the current condition of assets due reaching end-of-life.
2. Assist the Executive in preparing Joint Inspection reports for submission to the End User.
3. Assist in preparing the scope of works and itemize quantities for Bill of Quantities (BQ).
4. Support the tendering process by participating in tender briefings, site briefings, and attending kick-off and safety briefings with the End User prior to work commencement.
5. Coordinate the installation and execution of works at site to ensure no disruption to ongoing P&P sessions, programmes, or staff activities and ensure strict compliance with safety regulations.
6. Attend Work Inspection Requests (WIR) and Testing & Commissioning (T&C) sessions together with contractors and the End User.
7. Attend weekly progress updates for works in progress and highlight any issues.
8. Assist the Executive in compiling reports for submission to the End User.

5. On-Call / Emergency Response

1. Attend to emergency complaints or breakdowns related to Architectural, Civil & Structural (C&S) and Infrastructure during outside normal working hours when assigned for on-call duty.
2. Respond promptly to emergency calls and carry out necessary inspection, and rectification works.
3. Coordinate with Supervisors, Executives, and relevant parties during emergency situations to ensure issues are resolved effectively.
4. Ensure all emergency works carried out are recorded and reported accordingly upon completion.

6. Standby Support During End User Programmes / P&P Sessions

1. Provide standby technical support during programmes, events, or activities organized by the End User when required.
2. Work standby during teaching and learning (P&P) sessions during nights and weekends and attend immediately to any technical issues to minimize disruption to programme activities or P&P sessions.
3. Coordinate with the Operations Team and relevant personnel to ensure smooth operation of building services during the programmes or sessions.

7. Drawings & Asset Verification

1. Review as-built drawings and notify the Executive of any discrepancies compared to the site installation for further action.
2. Verify asset quantities as per drawings and CMMS records, report any discrepancies to the CMMS Coordinator for follow-up.
3. Check that asset tagging is correctly attached to the respective assets and ensure all assets are properly tagged.

8. Safety, Housekeeping & Compliance

1. Ensure all work is carried out in accordance with safety regulations, standard operating procedures (SOP), and company policies.
2. Maintain proper housekeeping of the work area.
3. Use appropriate tools, equipment, and Personal Protective Equipment (PPE) during maintenance activities.
4. Monitor appointed contractors carrying out rectification or asset replacement works under AMP to ensure strict compliance with safety regulations, avoiding incidents, injuries, or KPI penalties due to non-compliance.
5. Assist in Fire Evacuation Drills and other fire safety activities.
6. Log any safety observations identified during work, including high-risk observations, and take necessary actions to close the safety observation in coordination with Supervisors and Executives.

9. Others / Personal & Professional Development

1. Maintain and take good care of all tools and equipment. Notify the Executive of any tools or spare parts required to ensure availability as standby for operational needs.
2. Participate and attend as a committee member in programmes, events, or activities organized by the Company when required.
3. Assist in supporting and ensuring the smooth execution of programmes or activities organized by the Company and Clients.
4. Attend training, courses, or workshops as required to enhance skills, knowledge, and competency.
5. Perform any other duties and responsibilities as assigned by the Company from time to time.

Education/ Professional Qualification

Certificate / Diploma in Civil & Structure Engineering or other related technical fields.

Professional Experience

1. Skilled in handling and maintaining tools and equipment.
2. Basic knowledge in identifying defects, troubleshooting issues, and carrying out repair works related to building structures, finishes, and infrastructure systems.
3. Understanding of Planned Preventive Maintenance (PPM) procedures.
4. Ability to read and interpret technical drawings, specifications, and Bill of Quantities (BQ).
5. Strong problem-solving, troubleshooting, and analytical skills.
6. Effective communication and coordination skills for working with End Users, contractors, and the Operations Team.