BADEN SINGAPORE PTE. LTD. Hiring! Full Time Waitress in Central Region (Singapore), Earn up to SGD 2,400 - Ricebowl

A waiter supervisor, often referred to as a dining room supervisor or lead server, has several key responsibilities in a restaurant or food service environment. Here’s a concise job description:

1. **Team Leadership**: Oversee and manage the waitstaff, providing guidance, support, and training to ensure high-quality service.

2. **Customer Service**: Ensure that customers receive excellent service, addressing any complaints or concerns promptly and professionally.

3. **Shift Coordination**: Schedule shifts for waitstaff, ensuring adequate coverage during busy times and managing workflow during service.

4. **Service Standards**: Maintain and enforce service standards, ensuring that all staff adhere to the restaurant's policies and procedures.

5. **Order Management**: Assist in taking and serving orders, ensuring accuracy and timeliness in delivery to enhance customer satisfaction.

6. **Inventory Control**: Monitor stock levels of service supplies and communicate shortages to management to ensure the dining area is well-equipped.

7. **Training**: Conduct training for new hires on service techniques, restaurant policies, and menu knowledge.

8. **Performance Evaluation**: Assess staff performance and provide feedback to help improve service quality and efficiency.

9. **Collaboration**: Work closely with kitchen staff and management to ensure seamless service and efficient operations.