- Serangoon North-east Region (Singapore) Singapore
Petite Fleur SG Pte. Ltd. Hiring! Full Time Client Experience - Admin Associate in North-east Region (Singapore), Earn up to SGD 3,500 - Ricebowl
Client Experience - Admin Associate
Petite Fleur SG Pte. Ltd.
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Job Description
Responsibilities
Job Description:
We are looking for a detail-oriented and friendly Client Experience & Admin Associate to join our team. This role involves a mix of administrative support and customer service, working closely with both retail and corporate clients.
Key Responsibilities
Administrative Duties
Handle general administrative tasks
Support daily operations to ensure timely and accurate fulfilment of orders
Manage order tracking and internal coordination
Customer Service
Respond to customer enquiries via email, WhatsApp, telephone and social media.
Liaise with customers on orders, including corporate and retail clients
Provide timely updates and ensure a smooth customer experience.
Record details of enquiries and customer interactions including actions taken in the system.
Bridal & Event Support
Assist bridal customers with enquiries
Recommend suitable floral concepts and décor ideas
Prepare and share proposal decks
Sales & Coordination
Follow up on leads and enquiries
Coordinate with internal team on order fulfilment
Invoicing & Documentation
Prepare invoices and quotations
Maintain proper records of orders and client communications
What We’re Looking For
Friendly, organised, and detail-oriented
Strong communication skills (written & verbal)
Comfortable handling customer enquiries via WhatsApp and email
Able to multitask and work in a fast-paced environment
Proactive and willing to learn
Job Types: Full-time, Fresh Graduate
Benefits:
Employee discount
Promotion to permanent employee
Work Location: In person
Job Types: Full-time, Permanent, Fresh Graduate
Pay: $2,000.00 - $3,500.00 per month
Benefits:
Employee discount
Promotion to permanent employee
Work Location: In person
We are looking for a detail-oriented and friendly Client Experience & Admin Associate to join our team. This role involves a mix of administrative support and customer service, working closely with both retail and corporate clients.
Key Responsibilities
Administrative Duties
Handle general administrative tasks
Support daily operations to ensure timely and accurate fulfilment of orders
Manage order tracking and internal coordination
Customer Service
Respond to customer enquiries via email, WhatsApp, telephone and social media.
Liaise with customers on orders, including corporate and retail clients
Provide timely updates and ensure a smooth customer experience.
Record details of enquiries and customer interactions including actions taken in the system.
Bridal & Event Support
Assist bridal customers with enquiries
Recommend suitable floral concepts and décor ideas
Prepare and share proposal decks
Sales & Coordination
Follow up on leads and enquiries
Coordinate with internal team on order fulfilment
Invoicing & Documentation
Prepare invoices and quotations
Maintain proper records of orders and client communications
What We’re Looking For
Friendly, organised, and detail-oriented
Strong communication skills (written & verbal)
Comfortable handling customer enquiries via WhatsApp and email
Able to multitask and work in a fast-paced environment
Proactive and willing to learn
Job Types: Full-time, Fresh Graduate
Benefits:
Employee discount
Promotion to permanent employee
Work Location: In person
Job Types: Full-time, Permanent, Fresh Graduate
Pay: $2,000.00 - $3,500.00 per month
Benefits:
Employee discount
Promotion to permanent employee
Work Location: In person
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