jobs in Hongkong Land

Hongkong Land Hiring! Full Time Support Engineer, IT Operations in Hong Kong - Ricebowl

Support Engineer, IT Operations

Hongkong Land

Full Time

Hong Kong

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Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

General Information

Function
Information Technology
Publish Date
2026-10-15
Location
Hong Kong

Responsibilities

  • Support the day-to-day operation and maintenance of IT infrastructure and workplace technology, monitoring system performance and resolving incidents to minimise service disruption.
  • Provide technical support to end users, troubleshooting hardware, software, network, and application issues while delivering a positive user experience.
  • Configure, maintain, and optimise end-user devices and applications, ensuring employees have the tools and support required to work effectively.
  • Support the delivery of IT projects and technology initiatives, coordinating with stakeholders and vendors to ensure timely and successful implementation.
  • Manage IT assets and provide technical and audio-visual support for meetings and events, while collaborating with service providers to maintain high service standards.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Min.4 years of relevant experience in end-user support, IT operations, or infrastructure support.
  • Good knowledge of desktop support, Microsoft technologies, IT infrastructure, networking, and device management.
  • Strong troubleshooting, analytical, and problem-solving skills with a customer-focused mindset.
  • Good communication and interpersonal skills, with the ability to work effectively with end users, stakeholders, and external vendors.
  • Self-motivated, adaptable, and willing to learn, with flexibility to provide support outside normal office hours when required.

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