Position : Team Lead – Business Operation
Division : Finance Business Support
Key Responsibilities:
- Manage the end-to-end Order-to-Cash (OTC) cycle to support the Sales Division's day-to-day operations and ensure deliverables are completed within targeted deadlines.
- Support sales order processing, billing and other related activities.
- Ensure all operational activities comply with organisational guidelines, policies and procedures.
- Handle customer inquiries when required and coordinate with relevant stakeholders to address operational matters.
- Serve as the main point of contact between Sales, Procurement, customers and relevant stakeholders to facilitate smooth business operations.
- Prepare reports and undertake other business assignments as assigned by the Business Operations Manager.
- Make operational decisions within the authority delegated to the position and seek approval from the superior for matters beyond that authority.
- Demonstrate initiative in managing daily operational activities and addressing routine operational matters.
- Support departmental and functional objectives through effective coordination and execution of operational activities.
Requirements and Skills:
- Good communication and interpersonal skills when engaging with internal and external stakeholders.
- Ability to liaise with clients, vendors and business partners professionally.
- Ability to convey information clearly to ensure effective communication and alignment among stakeholders.
- Good coordination and stakeholder management skills, including the ability to participate in discussions, negotiations and stakeholder engagement to achieve agreed business outcomes.
- Good organisational skills and the ability to manage operational tasks within established deadlines.
Work Location and Travel Requirements:
- The position is based in Malaysia.
- Overseas travel may be required for training, conferences, seminars and business meetings.
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person