Agensi Pekerjaan Career Channel Hiring! Full Time Senior CloudOps Engineer - L3 Support (AWS - DevOps - Shift role - Permanent) in Federal Territory, Earn up to MYR 13,000 - Ricebowl

If building and maintaining cloud scalable systems and solving complex problems is your passion, you are reliable, collegial and thrive in a fast-paced collaborative environment, this is the job for you. The CloudOps Engineer will use their expertise to design, develop, and document our cloud infrastructure, and cloud monitoring solutions. This individual will work with team members to gather requirements and deploy cloud technology to help scale our platform used to power the world’s video advertising. The role involves monitoring production environments, incident management, troubleshooting, deployments, automation, security, and continuous improvement of cloud operations.

Job Responsibilities:

• Automate manual ops tasks to streamline processes and reduce manual effort.
• Identify areas where systems can be improved to increase system reliability and reduce system incidents.
• Manage and support proactive monitoring solutions across the Production environment
• Look for trends and themes in issues reported in Live Applications and facilitate investigations by Developers to avoid repeated occurrences
• Perform actions on the Product codebase (backend/frontend) for real-time diagnosis of major incidents in Live systems
• Perform analysis and reporting on frequently occurring Live problems

· Deliver Tier 3 support for Extreme Reach production infrastructure across a 3-shift rotation (APAC, UK/EMEA, US), providing 24x7 on-call coverage during Weekend & Public Holiday to resolve complex issues to maintain critical service availability and reliability.

• Act as a first responder for infrastructure and production incidents.
• Perform root-cause analysis and prepare incident/RCA reports.
• Implement corrective and preventive actions to avoid recurring incidents.
• Creates and manages Automated Infrastructure solutions. Automated builds and configuration management.
• Assist Developers who are fixing bugs to understand the detail and user scenarios around reported bugs to accelerate triage and fixing
• Understands the fundamentals of large scale on-prem and cloud mission critical systems; networking, security, redundancy, scalability, monitoring, & performance KPIs.
• Fast, adaptable, with a proven ability to integrate and exploit new technologies, PAAS offerings, and API’s

Hire-In Requirements:

At least 5+ years of hands-on experience with CloudOps/DevOps and tools including GIT, CI / CD environments; designing/writing/delivering system automation

· Strong PowerShell experience, as well as other programming or scripting languages Python, Bash/Shell, Java, JavaScript and/or node.js.

· Experience working with Jenkins, Ansible and Terraform

· Ability to think holistically, putting the customer first for a given project or problem.

· Creative, resourceful, problem solver with an aptitude for systems thinking.

· Strong written and oral communication skills include the ability to communicate complex issues to technical and non-technical staff and management.

· Hands-on experience of AWS preferably in a large-scale enterprise system

· Understanding of Docker & Kubernetes and Container technology

· Knowledge of Monitoring and alerting tools such as Datadog, Grafana, Zabbix

· Knowledge of Log Management tools such as OpenSearch, ELK Stack, CloudWatch

· Understanding of general security architecture and design.

· Understanding of source control and change management.

· Ability to create and maintain technical references for team members through either api integrations or static intranet articles including diagrams, spreadsheets, and checklists

· Ability to prioritize and multitask in a fast-paced environment

· Strong expertise in Linux and Windows Server administration, including troubleshooting complex production issues, performance tuning, patch management, security hardening, and system optimization.

Pay: RM8,000.00 - RM13,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Parental leave
• Work from home

Work Location: In person