Senior System Administrator (Level 2 / Level 3)
About the Role
We are hiring on behalf of a client for a hands-on IT professional to manage day-to-day infrastructure operations and provide Level 2 / Level 3 technical support.
Key Responsibilities
- Administer and troubleshoot Azure Virtual Machines, including Windows Server workloads, domain controllers, file servers, storage, and connectivity.
- Perform server maintenance, patching, vulnerability remediation, and security hardening to maintain infrastructure stability and security.
- Administer Microsoft 365, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
- Maintain Active Directory Domain Services, Microsoft Entra ID, identity synchronisation, and user access permissions.
- Manage Microsoft Intune device enrolment, configuration profiles, compliance policies, and endpoint settings.
- Review Microsoft Defender XDR security alerts, support investigations, and carry out remediation with guidance or escalation where required.
- Resolve Level 2 / Level 3 escalations, including server, identity, firewall, VPN, and network connectivity issues.
- Monitor backups and infrastructure health, and support restoration and disaster recovery activities.
- Coordinate with Level 1 support and external vendors to resolve incidents and implement approved changes.
- Participate in infrastructure upgrades, migrations, and improvement projects, and maintain technical documentation.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
- Minimum 5 years of relevant experience in systems administration, infrastructure support, systems engineering, or a similar role.
- Hands-on Azure IaaS experience, particularly managing Azure Virtual Machines.
- Practical experience with Windows Server, domain controllers, file servers, server patching, and troubleshooting.
- Experience administering Microsoft 365, Active Directory Domain Services, and Microsoft Entra ID.
- Working knowledge of Microsoft Intune device and policy management.
- Familiarity with Microsoft Defender XDR, vulnerability remediation, and operational security practices.
- Working knowledge of DNS, DHCP, TCP/IP, VPNs, firewalls, and network troubleshooting.
- Experience with infrastructure monitoring, backups, and recovery.
- Good communication and documentation skills, with the ability to support users and collaborate across international locations.
Added Advantages
- Relevant Microsoft certifications in Azure, Microsoft 365, endpoint administration, or security.
- PowerShell scripting and administrative automation experience.
- Experience supporting regional or global IT environments.
For those who have what it takes, please send in resume to:
Consultant: Lara
Tel: ************* 228
OUR SERVICE FOR JOB SEEKER IS FREE!
Pay: RM8,500.00 - RM11,000.00 per month
Benefits:
- Health insurance
- Professional development
Application Question(s):
- How long is your notice period?
- What is your expected salary for this role? Please indicate.
Education:
Experience:
- IT Executive / Engineer: 5 years (Preferred)
Work Location: In person